154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 20, 2024

The time efficiency and ease of…

The time efficiency and ease of submitting a claim!

Insurer: Embrace

By: RICHARD J Ericksen Sr

September 20, 2024

A SCAM

TERRIBLE CUSTOMER SERVICE, IF ANY. RATE CHANGES WITHOUT CONSENT OR NOTIFICATION. TERRRIBLE COMPANY! DO NOT WASTE YOUR TIME OR MONEY. IT'S A SCAM!!! WEEKS OF TRYING TO GET ANYTHING ANSWERED, WITH NO HELP.

Insurer: Spot

By: Steff

Verified September 20, 2024

In my experience

In my experience, i have nothing but great reviews for this company. The app is easy to use and there is always a quick turn around with the resolution .

Insurer: Embrace

By: Stephan Lomonaco

September 20, 2024

Sick Puppy...Good to have Coverage!

I gave a 4 Star rating because the coverage is working as expected and the explanations provided in the claims responses are easy to understand. Would have been a 5 Star review if it had been processed more quickly.

Insurer: Pets Best

By: Lj

Verified September 20, 2024

If you’re debating, DONT!

Been with Spot Insurance for less than a year and I’ve been recommending all my friends to get their furries on Spot! Unfortunately, I’ve had to use my insurance for one of my pups, however Spot has made the claims process super easy and straight forward. I will continue to recommend Spot Insurance!

Insurer: Spot

By: Salina Michelle

Verified September 20, 2024

Easy to submit firms

Easy to submit firms

Insurer: Spot

By: Sherry Chaffee

September 20, 2024

Working with Pets Best has been very…

Working with Pets Best has been very easy. We recently had our dog to the Emergency Vet Hospital. When we sent all the information to Pets Best it was very easy and they quickly handled it.

Insurer: Pets Best

By: James Sartori

September 20, 2024

Find loopholes from paying claims.

It appears that when you file a claim, they will work hard to find a reason to not pay your claim. Beware that if your pet took a medication prescribed previously, they will consider that a per existing condition and not cover. Lip licking , vomit, diarrhea are all considered pre existing condition. So beware before you shop with this company. You’re wasting your money and time. I’m canceling my policy, because they stated after 9 months of payment and received vet records at beginning of policy and never stated these so called pre existing conditions. Just beware that symptoms are considered pre existing conditions. This pet insurance company is not worth your hard earned money.

Insurer: Embrace

By: Mary latsha

Verified September 20, 2024

Pleasure!

We have had no problems and it’s quite easy to file a claim. They are quick to process and very reliable and open in communication.

Insurer: Spot

By: Elizabeth Weick

September 20, 2024

Submitted a claim back at end of May on…

Submitted a claim back at end of May on there app got told they needed soap notes got a hold of veterans they sent it through then I went to the vet and got the paper work and resubmitted everything again on the app they didn't even look at it until I went on there and talked to someone on there chat line and then they were supposibly going to look at it well at least they changed it on the app to say they were looking into it again and of course that's only been another month it seems to me all they want is the money and not do anything for the people paying and how much do they pay for these good reviews

Insurer: Fetch Canada

By: Lance

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