154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 20, 2024

never had an issue and the customer…

never had an issue and the customer service is excellent

Insurer: Embrace

By: Josh Parks

Verified September 20, 2024

Outstanding coverage. Great iOS app

Submitting a claim on the mobile app is easy and straightforward. Coverage is outstanding. On a recent claim of $253.50 we received $204. I would have given 5 stars if the reimbursement took only a few days instead of 10. Still that’s very reasonable.

Insurer: Spot

By: Robert Buzby

September 20, 2024

Terrible claim experience

Terrible claim experience

Insurer: Embrace

By: domenika

September 20, 2024

Easy but site doesn't work well

Easy but site doesn't work well

Insurer: Embrace

By: Emilie R

September 20, 2024

Embrace makes it easy to submit claims…

Embrace makes it easy to submit claims and they always reimburse in a timely manner in accordance with the policy I have. Best pet insurance out there (I have tried others previously)!

Insurer: Embrace

By: Sarah Gill-Branion

September 20, 2024

Payment took much longer than expected…

Payment took much longer than expected but ultimately everything worked out and the effort was low. If the claims can be processed quicker that would be the icing in the cake.

Insurer: Pets Best

By: Chad Goyette

September 20, 2024

So quick and simple to get enrolled... Love it!!

So far this has been quick and easy to sign up and get enrolled there was no issue whatsoever. I honestly just got my policy today and I absolutely love how affordable there plans are. The features that r with the plan I got are perfect for my cat and I adore the fact it's through the ASPCA and supports them. The ASPCA is absolutely the best for all animals and I support them tremendously and have for years. I just want to say thank you to the ASPCA the hard work and dedication to all the beautiful animals all over world is hands down Phenomenal. Thank you.

Insurer: ASPCA

By: Nichole Halstad

September 20, 2024

Worth it

I picked them up right after getting my dog Jameson from the shelter, and over the years they've saved me at least $30k in vet costs. He's currently recovering from his second cataract surgery, and would be completely blind at this point if not for having them. I've never had an issue submitting claims, and they've been pretty prompt in sending me direct deposits. I'll never not grab insurance when I adopt. I have them for my other dog, and while she's been far healthier it's nice to know I can treat her properly if something ever happens.

Insurer: Healthy Paws

By: Thomas Serio

September 20, 2024

Worst pet insurance out there

Five years ago, my dog had a right front leg strain they are saying because his back leg is bothering him five years later that that is all related. So they do not cover any chiropractic at all. Stating the front leg is connected to the back I guess. So if your dog has a strain or anything, they call that a pre-existing condition

Insurer: MetLife

By: K&D Severson

September 20, 2024

I'll follow up here soon

We'll see what's covered now since I uploaded one year's worth of invoices from our vet office. Claim process should allow multiple invoices at once...very time-consuming otherwise.

Insurer: Embrace

By: wr

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