154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


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Verified October 24, 2025

Great coverage available

Great coverage, easy to submit a claim, and quick payment. Annual cost is very high, compared to competitors.

Insurer: MetLife

By: Christine Martino

Verified October 24, 2025

Good Premiums/Excellent Claim Process

MetLife is extremely easy to work with. Submitting a claim is a breeze! Rates are very competitive. I have told many pet owners of our positive experience.

Insurer: MetLife

By: Bill

Verified October 24, 2025

I would highly recommend Metlife

I would highly recommend Metlife for pet insurance. This is the best pet insurance out there. Friendly caring and very knowledgeable staff. Very easy to place a claim if necessary. Helpful newsletters.

Insurer: MetLife

By: Jerseygirl

October 24, 2025

Do not spend the monthly fees they are…

Do not spend the monthly fees they are all the same won’t cover any emergency procedures

Insurer: Embrace

By: McFly Medina

Verified October 24, 2025

Absolutely recommend!

MetLife is great to work with. The claim process is straightforward and their customer service is top notch.

Insurer: MetLife

By: Kate Conte

Verified October 24, 2025

Overall

Overall, I have a great experience. My only complaint would be the amount of time the claims are being approved. I think that it would help for a faster turnaround and having the reimbursements over to us quicker.

Insurer: MetLife

By: customer

Verified October 24, 2025

Easy enrollment process

Easy enrollment process. Costs align with other companies when wellness is added

Insurer: MetLife

By: Susette Krause

Verified October 24, 2025

They do not cover much

They do not cover much. Pre-existing conditions, like being a senior dog who has had joint pain before can cause them to not cover medication. All claims require not only the itemized bill (understandable) but also doctors notes, even when it's routine and no outlandish charges are present. Not worth the money they charge in my experience. We certainly are not renewing.

Insurer: MetLife

By: Disappointed Dog Mom

Verified October 24, 2025

Its always easy to submit a claim and…

Its always easy to submit a claim and it is super fast to receive an answer

Insurer: MetLife

By: Efrain T Collazo

Verified October 24, 2025

Quick reimbursement

Quick reimbursement, easy app to submit claims

Insurer: MetLife

By: Sara

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