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So far so good
So far so good. They were fast on reimbursing me. Glad I had it for my golden doodle
Insurer: Pets Best
By: Lacy Sorenson
First time experience.
Very easy to file a claim once background documents were provided payment was forthcoming. First time using.
Insurer: Embrace
By: Judy Gosik
Do not recommend this insurance, there are much better company’s out there
I have insurance through another company for one of my two dogs and they quickly process everything usually within 24-72 hours. Pets Best is the worst! The first claim took a couple months to finally be processed. Now this last claim I submitted took a couple weeks. It’s ridiculous! Hire more claims people if necessary. It should not take this long! Also, the other company never needs additional information, and are always able to process the claim with the information my vet provides. This company ALWAYS needs more and denies everything they possibly can-even medicine to make my dog more comfortable during a painful ear infection-apparently because he had taken the medicine before in the past, so it was considered “pre-existing!” I am not a happy customer!
Insurer: Pets Best
By: Lisa M
Great insurance, very easy process
Great insurance, very
Insurer: Spot
By: Denise Lopez
I filed my claims for preventive care…
I filed my claims for preventive care and they were handles immediately. Great service❤️
Insurer: Spot
By: Sandi
Payment efficiency
I appreciate the efficiency of reimbursement payments.
Insurer: Spot
By: Marjorie Jeter
I have had Embrace for years
I have had Embrace for years, I thankfully, never really had to use it until this year... When both of my dogs had serious medical conditions arise. Embrace was easy to use, extremely fast in reimbursement. And gave me the comfort of knowing I had one last thing to worry about. I tell everyone I know that has pets to use Embrace, even while I am sitting in the waiting room of the vets office.
Insurer: Embrace
By: Jenn Redding
Katie was professional and kind
Katie was professional and kind. She listened to our needs and concerns, and suggested options that would best accommodate our needs.
Insurer: Pumpkin
By: customer
Didn’t cover much
Didn’t cover much. Claims process complicated, repetitive and time consuming. Foreign customer service unable to answer questions. Moved to different company.
Insurer: Spot
By: Jessica Steinacker
Excellent Prompt responses and support when I…
Prompt responses and support when I needed it most without any hassle.
Insurer: Spot
By: Sunnie