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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Full service
Full service, always respond. Great service
Insurer: MetLife
By: customer
Raised my deductible by almost double…
Raised my deductible by almost double after the first year. Take weeks to reimburse claims.
Insurer: MetLife
By: customer
Fast and easy reimbursement
My 10 year old Rough Collie has had Fetch/PetPlan for many years. I use the App for my claims. My Vet emailed me the needed information and it was easy to upload the forms in the App. She was treated by the Vet on 12/2/25. It took me a day or so to start the claim. On 12/10/25 reimbursement was direct deposited into my account. I would recommend that before you need to submit a claim you have all your information in the App. All I had to do after her appointment was pick the reason for her visit and add the invoice and the Vet’s notes about the purpose of the visit.
Insurer: Fetch
By: Barbara
The claims process was very easy
The claims process was very easy
Insurer: Fetch
By: Karen
Fast approval and reimbursement
Fast approval and reimbursement
Insurer: Fetch
By: Andrea
Great coverage
Great coverage, easy to submit claim, reimbursed very timely.
Insurer: MetLife
By: Pam
They make everything easy
They make everything easy. Great customer service
Insurer: Spot
By: customer
They made sure everything thing was…
They made sure everything thing was right and helped me.
Insurer: Spot
By: Kathy Carello
Ease of use and responsiveness.
Ease of use and responsiveness.
Insurer: MetLife
By: Mdilly
Your promptness on paying claims
Everyone I talked to was extremely helpful and courteous.
Insurer: Pumpkin
By: Lea