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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
Joshua Sabado was very helpful when I was trying to procure pet insurance for my dog and was having difficulty doing this on line. He was able to resolve the problem I was having and then took over and completed my application for me. He was courteous and patient and I worked with him. He was a great representative for FETCH.
Insurer: Fetch
By: Esther Gintner
Great customer service
Joshua Sabado was very helpful when I was trying to procure pet insurance for my dog and was having difficulty doing this on line. He was able to resolve the problem I was having and then took over and completed my application for me. He was courteous and patient and I worked with him. He was a great representative for FETCH.
Insurer: Fetch
By: Esther Gintner
I am very confident with their staffs
I am very confident with their staffs. They process the claims very quickly. They offer professional services.
Insurer: Embrace
By: Hisako Walker
They bill me every month but say they…
They bill me every month but say they don't have enough history to pay a claim and my claim for $200 has been sitting for 8 months. They won't refund me any of the money for the last 2 years of payments even though I am not covered.
Insurer: Embrace
By: Peter Ahlstrand
Turn around time on claims is very…
Turn around time on claims is very prompt. One claim was denied because my vet had not sent records and I was not contacted, however, all other claims processed were done in a timely manner.
Insurer: Spot
By: Angela Mason
My recent claim submission was handled…
My recent claim submission was handled quickly. Reimbursed very fast for covered expenses.
Insurer: Embrace
By: Randy Smith
Submitting the claim was very easy…
Submitting the claim was very easy understanding what was covered on the wellness rider was very easy. I will wait to see what the experiences in the claim processing the timeliness and the paying, and then I will repost another review.
Insurer: Embrace
By: ELAINE
Called for assistance with a Military discount.
Josh was very professional and able to assist me quickly and courteously. I was able to sign up for insurance after Josh's assistance. Thanks for your help Josh!
Insurer: Fetch
By: Chris
Called for assistance with a Military discount.
Josh was very professional and able to assist me quickly and courteously. I was able to sign up for insurance after Josh's assistance. Thanks for your help Josh!
Insurer: Fetch
By: Chris
Called for assistance with a Military discount.
Josh was very professional and able to assist me quickly and courteously. I was able to sign up for insurance after Josh's assistance. Thanks for your help Josh!
Insurer: Fetch
By: Chris