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No Hassle
You paid part of the vet bill, that is why I pay to have Moxie insured. I have it for emergencies and unexpected things that happen. Yes, I could put the money aside each month in the bank, but then it is to easy to use for other things when they arise.
Insurer: Trupanion
By: Veronica
Terrific customer service & excellent policy options
In addition to getting terrific customer service from Stephanie and Rebecca, I found the pricing reasonable and the coverage options better than other dog insurance plans I had considered. My Maltese just celebrated her third birthday and she is active and healthy. I'm confident that Propet will support her health throughout her lifetime.
Insurer: Prudent Pet
By: Ramey
Beware of all pet insurance
Beware of all pet insurance , do your homework read everything. Every year your premiums will go up they will always say cause the increase cost of vet care in your postal code ..The more claims you make will definitely be calculated in your renewal premiums. When I first started out with pet insurance before they changed name to Fetch it changed everything.
Insurer: Fetch Canada
By: Pet lover
The claim was submitted and approved…
The claim was submitted and approved within 5 business days typically the time it takes to receive your claim. Very trustworthy company to deal with.
Insurer: MetLife
By: Gene DiGiacomo
Seamless process
Seamless process. Very happy with our experience this past year.
Insurer: MetLife
By: Jessica and Penny
You literally doubled the insurance…
You literally doubled the insurance premium
Insurer: MetLife
By: customer
First time filing a claim
First time filing a claim. Gather all they requested and without any hassles claim was processed and honored just like our plan stated.
Insurer: Spot
By: Kate Gaines
Turning a negative into a positive
At first what may seem a negative turned out to be a positive in my eyes. Trupanion had trouble finding information on my pet Lily, which extended the time I had to wait to see how much they were going to pay my emergency room. The text kept coming in and telling me they were sorry, but they were waiting on Trupanion for an answer. This really didn’t bother me because my pet is the most important thing to me and if I had to wait, I had to wait. My veterinarian leader told me she really had to push to get Trupanion to come through and I really appreciated that, but it is what I really appreciated was Trupanion called me and explained things to me over the phone and then I got an email with an apology that things had to go on so long. All in all a positive experience with everybody working together, which is more important than anything. And Trupanion did compensate well but then again I compensate them well every month with $280 a month for two dogs. But I am not leaving Trupanion! Not over a high premium. Take care!
Insurer: Trupanion
By: Jeanne
Breed issue not covered
My dog had heat stroke and you tried to deny the entire claim till the dr argued for me. Stenotic nares is a breed specific issue which was why I got Trupanion in the first place when he was 8 weeks old. The fact you used the breed specific issue to try and deny life threatening care for my animal is unacceptable at best
Insurer: Trupanion
By: Michael Bennett
Pet insurance
It was quick and easy but also informative.
Insurer: Nationwide
By: customer