5
out of 5
Verified
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5
out of 5
Verified
My billing issue was resolved promptly and professionally.
My billing issue was resolved promptly and professionally. They were able to look into my direct debit payment immediately. No problem at all.
- INSURER: Trupanion Canada
- POSTED: 09/20/2022
- BY: Daniela
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Since our dog's successful cancer treatment two years ago Iâve been recommending TruPanion to everyone I know.
Since our dog's successful cancer treatment two years ago Iâve been recommending TruPanion to everyone I know. Not only has the financial assistance for treatments been a relief, but the interface with the hospitals in terms of direct payments has taken away the responsibility for dealing with the reimbursement process. Everything regarding payment for services, including insurance reimbursement, is done before leaving the doctors office. Amazing!
- INSURER: Trupanion
- POSTED: 09/20/2022
- BY: Carol
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I have been a client of Trupanion for 7 years and have never had a problem of complaint with your service and friendly personnel.
I have been a client of Trupanion for 7 years and have never had a problem of complaint with your service and friendly personnel. Thank you.
- INSURER: Trupanion
- POSTED: 09/20/2022
- BY: Brian
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Super customer service and kind considerate staff who know how much our dogs mean to us dog parents.
Super customer service and kind, considerate staff who know how much our dogs mean to us dog parents.
- INSURER: Trupanion
- POSTED: 09/20/2022
- BY: Arnette
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Trupanion insurance extremely helpful.
Blue Pearl initiated the insurance form directly to you. Your response was very quick. We couldnât have asked for a better experience during this very difficult time for us. Just for your information, we hope to purchase another puppy in a few months and will be utilizing Trupanion once again. Thank you very much. Mary
- INSURER: Trupanion
- POSTED: 09/20/2022
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
3
out of 5
Verified
I'm glad the Vet Tech knew Trupanion
I looked at the policy literature and did not believe that my dog's surgery was a covered expense. Luckily the vet tech put in the claim for me and it was actually covered. If I hadn't said anything, they wouldn't have done that and I wouldn't have been reimbursed.
- INSURER: Trupanion
- POSTED: 09/20/2022
- BY: Joe
- BREED:
- AGE OF PET: 0 - 3