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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best Pet Insurance I have experienced!
Healthy Paws has done an outstanding job processing claims faster than any other insurance company I have ever used. They keep you updated every step of the way and your reimbursement is deposited in your account within a week. My dog suddenly needed to have a major surgery which happened on Tuesday and was quite expensive. The claim was processed immediately and I received the payment that Friday . My experience with Healthy Paws has been amazing! I highly recommend them to anyone considering pet insurance. They have surpassed my expectations. It’s hard to find a company that can compete with this quality of service.
Insurer: Healthy Paws
By: Debbie Burns Kelley
Very easy to navigate!
Very easy to navigate!
Insurer: Prudent Pet
By: angiernyahoo.com
Once they received all of the…
Once they received all of the paperwork, the approval did not take that much time. That they were able to deposit directly into my bank, and the bank cleared it right away. I was able to send that amount to my credit card the same day it was deposited in my account
Insurer: MetLife
By: Heidi Lariviere
This is the worst pet insurance I've…
This is the worst pet insurance I've ever bought. Don't waste your time and money on Pets Best, especially with so many other options out there. The premium was outrageous--over $200 a month for illness and wellness policy. And even with those policies, the insurance refused to pay nearly all the claims even those that were for services listed in their policy. They use "pre-existing condition" to justify claim payments just like people insurance companies used to do before the federal government outlawed discrimination based on pre-ex. Pet insurance is completely unregulated and this provider takes full advantage of that fact to scam consumers into paying for coverage they will never be able to use. It's disgraceful.
Insurer: Pets Best
By: Margarida Jorge
Fast and worthwhile service for your pets!
So far my experience with MetLife pet insurance has been mostly positive. They quickly review my claims and have always approved my claims for wellness visits and medications for my cats. I did have one instance where I went back and forth with them about an acute condition being labeled as chronic; after appealing twice I just ended up giving up. Thankfully the cost of the issue to me in this instance was minor.
Insurer: MetLife
By: Ryan
Very professional and kind agent
Very professional and kind agent, well explained terms and details.
Insurer: Nationwide
By: customer Javier
Always very friendly and helpful
Always very friendly and helpful. Insight on what can be done for future and always explains things!
Insurer: MetLife
By: customer