216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First Claim - Great Experience
This was my first claim and it was extremely easy to start the claim and upload the invoice. The process was so easy! Also, the claim was approved and paid in 2-3 days, which I totally didn’t expect. I’m very pleased. Thank you to all the folks at Embrace for your service!
Insurer: Embrace
By: Michelle Nieman
Avoid Fetch Pet Insurance at All Costs!
I brought my cat to Canada last year and decided to insure her with Fetch. They didn’t require any documents when I signed up, so I assumed everything was straightforward. Last month, my cat developed skin allergies and needed treatment, which included a vet visit and vaccinations. When I submitted the claim, Fetch suddenly asked for her previous medical records. Since she hadn’t seen a vet here in Canada before this, I provided her medical records from my home country. Fetch didn’t accept those records and denied my claim, refusing to cover the cost of her treatment. This company seems to find any excuse to deny claims. If they had needed earlier records from Canadian vets, why didn’t they ask when I enrolled? The whole process feels like a scam. If you’re considering pet insurance, I strongly recommend avoiding Fetch!
Insurer: Fetch Canada
By: Ramin Ashrafpour
I can not state enough how much I…
I can not state enough how much I appreciated all the help that Kayla gave me in assisting me in submitting my claim correctly. An absolute 10/10 Grand Slam customer experience. Kayla took all my anxiety away from our application. She assisted me in uploading all pertinent documents and even helped set up direct deposit. And was very comforting and supporting of Titan's Medical situation. We always have such a positive experience with Fetch. Happy Holidays to all.
Insurer: Fetch Canada
By: Steve J
Just a fantastic company
Just a fantastic company. Turn around on claim is so quick. I highly recommend them to all we know.
Insurer: Embrace
By: Daniel Falcon
Easy to take care of our family pets
Easy to take care of our family pets. Thank you.
Insurer: Embrace
By: Russ Mulholland
GREAT EXPERIENCE
What a great experience easy to quote online and when I had a question Agent Amber Parsons was so nice and very informative.
Insurer: Embrace
By: Candy
easy process
easy process, fast processing - been with Embrace for many years - never had a problem
Insurer: Embrace
By: Karl-Heinz
Don't get it if you plan on moving in your pet's lifetime
Changed address and they are now charging an additional 21 dollars a month.. That speaks for itself.
Insurer: Embrace
By: David G
Friendly and knowledgeable customer…
Friendly and knowledgeable customer service representatives
Insurer: Sonnet
By: JD LeJeune
5 stars for Jenn!
I am a new pet owner, so a first time buyer of pet insurance. I am so happy that I chose Fresh Pet. All of my interactions with representatives have been great. Today I spoke with Jenn, and she was so helpful and patient in answering all of my questions and walking me through the process of submitting a claim. I can’t say enough about how wonderful she was! I wish all companies had customer service representatives like Jenn. It would make life a lot easier!!!
Insurer: Fetch
By: Karen Wade