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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetInsuranceReview recommened

You give us peace of mind knowing we’re covered for our pets healthcare.

PetFirst has always been easy to communicate with and they have a quick claims process. They make you feel like they care about your pet as if they are part of the PetFirst family.
  • INSURER: PetFirst
  • POSTED: 12/11/2020
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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1

out of 10

They WILL increase your rates when you have a claim...

For the first six years of the policy, everything was fine. They took our money and we never contacted them. The price seemed competitive, and we were happy to have the certainty that Chaco would be covered if he got into any trouble. The, one day he was attacked by an unleashed pit bull on a local trail (I love pit bulls, they can be such sweet dogs, but unleashed on a local trail and pit bull is never a good idea). My dog lost half his ear and ended up having four visits to doc to get treated, stitches, stitches reinforced, and stitches removed. First, you should know that Healthy Paws will not cover the visit charge for any of these visits, even if they are emergency or follow up. They only cover the costs beyond the visit charge and after your deductible. In the end, they covered about $500 or so, which is a little more than our annual premium which we had been paying for six years. A few months later, our premium was nearly doubled, despite Healthy Paws claiming they never increase rates due to a claim. We decided to pay the increase. This year, they increased another 50% and now want us to pay close to $100 a month for a just turned eight year old dog that has never had a claim other than this one small $500 claim. Buyer beware. This company is not interested in the health and wellness of your dog, they only want your money.
  • INSURER: Healthy Paws
  • POSTED: 07/05/2022
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

I wish I could get my own health insurance through Trupanion!

I've had to use Trupanion twice for surgeries for my dog. Each time the claims were handled quickly, efficiently and with compassion. The second surgery has had far more complications than the first, but Trupanion has covered everything letting me concentrate on getting Flora healthy again. I can't say enough good things about this company. I keep running out of words, but I recommend Trupanion to all my pet loving friends.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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3

out of 10

Verified Reviews

Poor Claim Service

Have had policy for 6 years. Claim service for established hip meds gets worse every time I submit a claim (2-3 months)
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Weimaraner
  • AGE OF PET: 1 - 8

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5

out of 10

Takes too long to be reimbursed

Everything okay submitting the claim, apart from Customer Services agent gave me the wrong email to send it to! Delay #1. When I finally emailed it to the correct desk, phoned 10 days later, spoke to SAME Customer Services agent who advised all would be sorted by 3 days later. Called again on 4th day, only to be told that agent was incorrect! Delay #2. Finally received my 80% back about 4 weeks after submitting first claim.
  • INSURER: Pets Plus Us
  • POSTED: 12/09/2020
  • BY:
  • BREED: Border Collie
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Thank you Healthy Paws

I have a rescue dog who unfortunately is an "orthopedic nightmare", as his surgeon calls it... He is truly a family member to us and we would do whatever it takes to keep him well but he has now had 4!! major orthopedic surgeries. Without Healthy Paws this would be extremely difficult for my family to handle financially. The Healthy Paws team is efficient, makes it very easy for us to work with them and benefits are extraordinary. They also treat us with patience and kindness whenever we deal with them. We are truly grateful to have this insurance and will never have a pet without it.
  • INSURER: Healthy Paws
  • POSTED: 12/09/2020
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: 1 - 8

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1

out of 10

No Stars If I Could Give It None

If I could give no stars I would. HORRIBLE company that has crappy customer service and makes you wait on the phone for an hour or more before answering. They barely reimburse you anything for the price you pay monthly and then they don't cover what you actually need covered. So stupid and not worth it. I just switched pet insurances because PetsBest is so awful
  • INSURER: Pets Best
  • POSTED: 01/29/2021
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Amazing and efficient service

Great service. Claims are processed quickly and payments made in a very reasonable time. Never any issues.
  • INSURER: Pets Best
  • POSTED: 12/09/2020
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

PetInsuranceReview recommened

Truly Satisfied

I'm typically not one to leave reviews, but I feel that Pets Best deserves this review. I had read mixed things, which isn't unusual wen browsing the internet. Regardless of the negative reviews, I chose Pets Best because they offered affordable coverage for my aging pet. I want to give him the best I can, but I still have a budget to work with. When he was diagnosed with Lymphoma (not too long after purchasing the policy, might I add) I was worried they might deny my claim because I was such a new customer. I have to say that I have had ZERO issues. Their coverage is amazing and while a bit delayed due to COVID, I still find that I am receiving a check in a timely manner. They even e-mailed to apologize for the delay, which is understandable given the current circumstances. The last two claims took about 6 weeks. Personally, I am VERY pleased with that turnaround time. The one thing I think they could improve on is their wait times when calling. I have called twice and my average wait time is about 45 mins. Having a call back option would be beneficial. Overall, I'm very happy with the coverage and I am happy to recommend them to anyone, especially if you are in need of coverage for an older animal. From the bottom of my heart- Thank you Pets Best. My dog is thriving and I am making the most of this extra time with him without the financial strain. We will FURever be grateful <3
  • INSURER: Pets Best
  • POSTED: 01/13/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Fantastic customer service

Claims are simple to submit and handled quickly. I have received several emails from customer service checking on my pet after a claim was filed.
  • INSURER: Healthy Paws
  • POSTED: 12/09/2020
  • BY:
  • BREED: Catahoula
  • AGE OF PET: 1 - 8

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