Krystal Cameron
All the help I was given by amber parsons
- INSURER:
Trupanion Canada
- POSTED: 04/18/2023
- BY: Krystal
- BREED: Pomsky
- AGE OF PET: 0 - 3
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Healthy Paws came through for me
I started a health insurance plan for my dog when we rescued him from the shelter 3 years ago. Fortunately, I didn't need to submit any claims to Healthy Paws for about 3 years and it seemed I was paying for something I wasn't really needing....until we had a doggie medical issue that required surgery. Filing the claim with Healthy Paws was easy. I paid the vet bill at the time of service, went home and opened the Healthy Paws app. I took a picture of the vet bill through the app and sent in the claim. Healthy Paws asked for the vet notes to be sent over to them as well, and after my vet sent over the notes, I had a check in my mailbox covering exactly what they said they would cover. When my dog went in for surgery 2 weeks later, I did the same thing with the pet hospital bill, and again within 2 weeks I got a check from them that covered everything they promised to cover. The policy saved my thousands of dollars on the surgery. There were no "fine print" issues or "got'cha" technicalities. Their coverage details were clear from day 1 and they delivered exactly as advertised when I needed them most. The health insurance is a gamble, but if you're looking for it, my experience with this company has been wonderful. They even sent out an email asking how my dog was doing about a week after his surgery. Healthy Paws came through when I needed them and filing claims with my phone and the app was simple. My dog is healing from surgery, and I would have been scrambling to find a way to pay if I didn't have this plan with Healthy Paws. If you're questioning how reliable they would be if your pet had an issue, I couldn't ask for a better and easier experience than what they just provided for me and my dog.
- INSURER:
Healthy Paws
- POSTED: 04/17/2023
- BY: Robert
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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Scam, don't waist your time
Bought one of their most expensive plans at $125 per month. We had a puppy that started having diarrhea and the vet recommended an abdominal ultrasound to rule out a blockage. Total for visits and ultrasound was just under $2k. This scam of a company paid $40. Don't waste your money. Will be saving the $125 per month from now on.
- INSURER:
AKC
- POSTED: 04/17/2023
- BY: Clayton
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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AMAZING PET INSURANCE
I have insured 2 of my dogs with Trupanion. The customer service is extremely helpful and kind. When you have a sick or injured pet it's incredibly stressful, TRUPANION alleviates the added stress of paying for the best possible care for your pet.
The customer service staff are knowledgeable and compassionate and genuinely care about animals.
Having Trupanion insurance has allowed to focus on my animals well being and not the cost of needed treatments.
Michelle G
- INSURER:
Trupanion
- POSTED: 04/17/2023
- BY: Michelle
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Customer service has always been great
Customer service has always been great
- INSURER:
Trupanion Canada
- POSTED: 04/17/2023
- BY: Heather
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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The representatives are always extremely friendly and helpful.
The representatives are always extremely friendly and helpful. They have covered a variety of different issues for my dog.
- INSURER:
Trupanion
- POSTED: 04/17/2023
- BY: Nicole
- BREED: Olde English Bulldog
- AGE OF PET: 4 - 6
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Every tech I've ever spoken to at Trupanion has been patient calm helpful and understanding.
Every tech I've ever spoken to at Trupanion has been patient, calm, helpful, and understanding. I've never had a bad experience when calling Trupanion.
- INSURER:
Trupanion
- POSTED: 04/17/2023
- BY: Sharon
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Excellent professional knowledgeable friendly representative
Excellent professional knowledgeable friendly representative
- INSURER:
Trupanion
- POSTED: 04/17/2023
- BY: Ellen
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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