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prompt service, great coverage
Every claim I sent was processed quickly. Most importantly, a pre-certification clain was processed quickly so that I could schedule surgery for elbow dysplasia. Truthfully, I would prefer that I never needed to make a claim--it means I have a healthy dog! But unfortunately, things do happen, and there is more and more out there to help our pups.
Insurer: Embrace
By: Kathy
Pleased with the Accident/Illness Plan
I purchased this insurance as an AFLAC type plan. I have primary insurance for my heeler, now 7, through Banfield. However after Samantha was attacked by a neighbor's dog and needed emergency care and surgery (which Banfield did not provide) I decided that we needed somehting extra, as a just in case. We have used it a few times for things that were not covered at Banfield. They people at ASPCA are very friendly. helpful, and quick to respond. Very happy.
Insurer: ASPCA
By: Jen
So far, so good...
I just purchased my policy about 2 months ago. I researched a number of companies and chose Embrace because they seem to have better coverage for a number of common conditions. I also purchased the wellness plan and am glad that I did. I have already used the full $200, but I knew I would have plenty expenses during my puppy's first year of life. The claim was processed promptly, and I have had excellent communication via email. So far, so good.
Insurer: Embrace
By: Andrea
Better companies out there!
I have had PetPartners for eight years and for the first four years I was very happy with their policy. However, over the past few years, I have bocome very disatisfied. They significantly increase their wellness policy a couple of years ago which made it almost impossible to afford. They do not cover alternative medicine such as acupuncture and chiropracty. I am extremely frustrated by this because my Newfoundland has a neck issue that could be treated much less invasively than conventional medicine. They will pay to put my elderly dog through surgery but will not pay for acupuncture to restore the function of his neck. Also, they will pay for pain and anti-inflammatory medication which will ruin by dogs liver, but they will not pay for herbs and supplements which are much safer alternatives. I have no choice but to keep this company because of the age of my dog and his pre-existing conditions. There are better companies out there that have better coverage, and YES, some companies WILL cover alternative medicine!
Insurer: AKC
By: Tricia
Superb!
I have had Embrace coverage for my dog Abbey for almost a year, and have only the highest regard for this company. Embrace has been a real lifesaver, make that "legsaver" for us. In late January, Abbey started limping on her front leg. After two regular vets, a neurologist, an orthopedist, and a radiologist, Abbey was diagnosed with bone chips in both front knees. She recently underwent bilateral arthroscopic knee surgery! So far, her bills have exceeded $4,000, something I could not have afforded without Embrace. The turnaround time on claims is remarkably consistent and fast. I asked for an expedited reimbursement for her surgery because of the large dollar amount I was out of pocket, and Embrace delivered. Thank you, thank you. I highly recommend Embrace and getting insurance for your furry kid(s). Abbey is a mix, so I never expected this problem. At 6 years of age, Abbey had never had a "sick day" in her life. You never know what will happen - and Embrace is there for you when the unexpected happens. I've used other companies before, and Embrace offers the best coverage and customer service by far.
Insurer: Embrace
By: Julie
Embrace has been great!
This is my first experience with pet insurance and I am very happy with Embrace. They have excellent customer service and are very responsive. It's even better than the service I receive from my own PPO!!
Insurer: Embrace
By: Lori
great customer service, great peace of mind
I like knowing that my dog and I are in good hands. this time was stressful enough and embrace allowed me to worry only about my dog, not the money.
Insurer: Embrace
By: natalie
Great Claims Service
Our dog Niko was hit by a car a week ago. The Trupion team was excellent and handling our calls / claims. They were so understanding and compassionate with Niko's accident. They processed the claim within days and kept us informed by email every step of the way. We've never had to put in a claim and hope never to put one in again however dealing with Trupanion was excellent. I'd recommend them to anyone looking for pert insurance. Great company, great people!! Bruno and Maria Panzica
Insurer: Trupanion
By: Bruno
Great Claims Service
Our dog Niko was hit by a car a week ago. The Trupion team was excellent and handling our calls / claims. They were so understanding and compassionate with Niko's accident. They processed the claim within days and kept us informed by email every step of the way. We've never had to put in a claim and hope never to put one in again however dealing with Trupanion was excellent. I'd recommend them to anyone looking for pert insurance. Great company, great people!! Bruno and Maria Panzica
Insurer: Trupanion Canada
By: Bruno
Pet INsurance
are dog had plurals effussion and tumur in the lungs.trupanion was there all the way.
Insurer: Trupanion Canada
By: Randy