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Claim submit
When I go online to see what claims I submit they are by date. But when I submitted more than 1 claim with a date range I don’t know which claims I submitted or not. I wish Nationwide would have a copy of my submit with each claim with the date and the invoice # so I know which claims I submitted and not have to submit a duplicate claim. It would be most helpful.
Insurer: Nationwide
By: Andalyn
Nationwide processes our pet claims very quickly!
Very happy with this insurance!
Insurer: Nationwide
By: Lindsey
Stay away from HEALTHY PAWS
Stay away from this insurance company. They would try all possible ways to NOT PROVIDE insurance benefits to the customer. When I first enrolled with them, I provided all the medical records and confirmed my pet has no pre-existing conditions. Within my first 3 claims, since they were all within my deductibles, the claims were quickly processed through. And of course, I received no reimbursement whatsoever. I paid all vet visits out of my pockets. Up until my fourth claim, once it hit the limit of deductibles, they started causing troubles with us, asking me and my vet sending all the prior lab results and past medical records multiple times. We basically had to submit similar documents repetitively to them. And even so, we complied. And the claimed took them 24 days to process. After that, they sent me an email, stating that my vet visit was due to an ongoing condition prior to my enrollment. So it was not within coverage. That was clearly a lie. The tail injury on my pet was superficial and it only occurred after my recent move to a new apartment. I was enrolled with them for more than 7 months. Plus, upon my enrollment, we both confirmed my cat has no pre-existing condition. After rounds of document exchange and conversations for this claim, I don't want to go into trouble again to call and challenge them. And this honestly doesn't even worth my time. I advise all of your pet owners out there to AVOID HEALTHY PAWS PET INSURANCE at all costs.
Insurer: Healthy Paws
By: Luyi
Trying to submit a claim on li e was very confusing.
I appreciate having pet insurance, if it were not for the insurance we would have had no choice but to euthanize Deeks. However, trying to submit a claim online was very difficult and the website would not cooperate (of course it could have been the nut behind the keyboard). I had to end up going on to your site and printing up a claim form and mailing it in. For someone who's not computer savvy, you guys make it really hard.
Insurer: Nationwide
By: Robin
Very helpful and answered all my questions
Very helpful and answered all my questions
Insurer: Trupanion Canada
By: Chris
Trupanion is a great pet insurance company.
Trupanion is a great pet insurance company. I have never had any issues with claims or customer service. I am very satisfied with this company and it's staff. Everyone is very informative and helpful.
Insurer: Trupanion Canada
By:
Toni was succinct and very helpful
Toni was succinct and very helpful
Insurer: Trupanion Canada
By:
Very friendly easy access and all questions answered
Very friendly, easy access and all questions answered
Insurer: Trupanion
By: Sheree