154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 09, 2011

Watch out for fee hikes in 2nd year

I have never had pet insurance before. So when I got my next dog I decided to get pet insurance. I had Trupanion insurance for 2 years with no claims. The price jumped from $37 to $65/month for a 3 year old mixed dog.I cannot tell you how the handle claims since I never had one.The rate adjustment is due to technological advancement not the age of the dog they assured me. So watch out for the price increase in 2nd year. I am not happy and will be looking elsewhere.

Insurer: Trupanion

By: Bogart

Useful
May 09, 2011

Watch out for fee hikes in 2nd year

I have never had pet insurance before. So when I got my next dog I decided to get pet insurance. I had Trupanion insurance for 2 years with no claims. The price jumped from $37 to $65/month for a 3 year old mixed dog.I cannot tell you how the handle claims since I never had one.The rate adjustment is due to technological advancement not the age of the dog they assured me. So watch out for the price increase in 2nd year. I am not happy and will be looking elsewhere.

Insurer: Trupanion Canada

By: Bogart

Useful
May 09, 2011

Just what we need.

When we got our last dog, we decided to get pet insurance. We are retired and on a fixed income. Our last dog had lots of problems and our vet bills were frequent. So far we have had two expensive emergencies. One was poisoning from mushrooms and the other was from eating grapes. The latter also met an overnight stay at the vet hospital. We probably would have to consider not having pets if we didn't insurance.

Insurer: ASPCA

By: Paul

Useful
May 09, 2011

CLAIMS DENIED!!!

My claims have been denied and I have lost hundreds of dollars. A specialist made a mistake on an onset date of my dog's allergies but he didn't respond in time so not only were his claims denied, but every allergy claim ever made on this dog will be denied. It doesn't matter that the vet said he made an error and the onset date was NOT before the policy. They will never pay an allergy claim. They even denied a yeast ear infection stating it was an allergy...

Insurer: Pets Best

By: pam

Useful
May 09, 2011

VERY Disappointed in Pets Best

At the present time I am very disappointed in the service fromn Pets Best. For one thing ...do not like to leave messages and think a live person to talk to would be an obligation of the company for their customers. Would like to discuss the decision of claim.

Insurer: Pets Best

By: Jane

Useful
May 09, 2011

Excellence in Customer Response

I have been extremely impressed by the response to my phone inquiries for information and assistance. The staff has been clear, concise and supportive. The claim service is second to none!

Insurer: Embrace

By: Carl

Useful
May 09, 2011

great customer service!

So far I had only one claim after my deductible and everything went very smooth! The customer service is outstanding and very responsive. The claim money after Co-Pay was deposited quickly into my bank account! So far I am very happy with Embrace Health Insurance! I hope we won't need it again but it sure gives some peace of mind to have it in place!

Insurer: Embrace

By: Cindy

Useful
May 08, 2011

So glad I bought it

My saint Bernard has had two gastric surgeries, pneumonia, and hypothyroidism. I have had good experiences with the customer service, only one claim quibble, and everything else paid back to me promptly after the claims were filed. We have had over 10,000.00 in vet bills in two years, so I am renewing and probably upgrading from essential plus to wellness. I wish I had done this from the start, since all things cost so much more with giant breed dogs.

Insurer: AKC

By: Linda

Useful
May 08, 2011

As Advertised.

I purchased your insurance on both of my Irish terrier pups, male & female littermates. Healthy and no problem for about two years, and then things started to happen. Baxter developed auto-immune disease, almost lost him. My vet took over, and after various heavy medications and tests, he recovered. Pets Best paid 80%, as advertised. He later developed an intense allergy, itched everywhere. After Tests and medication, he is well on the way back to normal. Pets Best paid 80%, as advertised.Maggie, our girl dog planted a kiss on me, and I noticed bad breath--highly unusual. I looked inb her mouth, and found a yellow tooth, and discolored gum above it. The vet found a busted tooth, had to be pulled. Thc claim is currently in process, but I habve no doubt that it will be paid 80&, as advertised. It would be foolhardy to own a dog without Pets-Best Insurance--my opinion. Thank you.

Insurer: Pets Best

By: Dale

Useful
May 05, 2011

Cooper and his stuffies

I am so glad we have Healthy Paws Insurance for our dog. When Cooper mysteriously started vomiting we had to make an emergency trip to the animal hospital. It was comforting to know that we didn't have to turn down any diagnostic tests. He had stays, barium tests, blood tests and had to stay over night. The claim form could not have been easier to fill out. All I had to o was print out Cooper's custom form, get a vet signature and attach a receipt. That's it! I had a check within a week. So easy!

Insurer: Healthy Paws

By: Michelle

Useful

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