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Wish my own health insurance company was this good
I have had Pet's Best since we adopted our ex-racing greyhound. Having been through several health issues and surgery, it has been a relief to have this plan. This week they had my claims processed the same day! AND I had the reimbursement in my bank in 2 days! Wish I could get this type of service from my health plan.
Insurer: Pets Best
By: Mary
Great program!
I just filed a wellness claim for my limited edition (some people say mutt) Molly and got a quick response. This plan is fantastic. I actually got back more than I paid for the wellness plan and I still have Molly covered for accidents and illness for a whole year. Frankly I don't understand why all pet owners don't take advantage of this great program.
Insurer: Embrace
By: Nancy
Horrible exxperience
Changed pet insurance because of the rating of 9 out of 10. Have had nothing but hassles about pet's vet care and documentation of health records. A claim submitted in early April has yet to be paid, and unless I called, no one would have let us know that the claim was still being reviewed for one visit! I'm glad others have had a good response.
Insurer: Embrace
By: EGB
Makes me wish for a dogs life!!!
Recently added a maltese puppy to our family and our breeder talked to us about insurance. We had never thought of buying insurance for a pet before...seemed like a luxury we couldn't afford. Plus we had the same attitude towards pet insurance as we had about our own "human" insurance and the absolute dread in dealing with the company. However, with Diva being a puppy and the life expectantcy of 15 to 18 years, shots, accidents, illness, spayed, etc., we decided to check into insurance for her. Pets Best had the rating I was looking for and offered a package we could afford. I can't begin to adequately say how awesome this investment has been. The claims are pre-filled with all information when downloaded. All I need to add is a brief description of treatment and attach the vet's statement. Within a FEW and I mean FEW days we receive word that the claim was received. And that it was processed with any money reimbursement directly deposited into our personal checking account. Voila!!! When I had a question about a claim, that same day I received email clarification PLUS a personal phone call from a representative. This is the best, easist, hassle free, terrific coverage, friendly and fast customer service insurance company ever! Wish our "human" insurance was as accessible!
Insurer: Pets Best
By: Teresa
Huge Financial Help
We have had ASPCA pet insurance for about a year now and have been pleased so far. After watching many family pets incur expensive medical costs, when we adopted our cat Oscar, we figured insurance would be a useful thing to have. Earlier this year, Oscar required a trip to the emergency vet with a UTI and after we submitted the claim, we received about 80% of the costs back from ASPCA. Not only did we receive financial support, but ASPCA also called to check in on Oscar and make sure our needs were met for the claim. That was a nice personal touch and of course financially, the claim reimbursement was a huge help. ASPCA really showed us that they were committed to making sure Oscar's care was covered. Also, the initial reimbursement check got lost in the mail and ASPCA automatically sent another one after giving it 30 days to show up, without requiring me to call back multiple times! I really appreciated that they were paying close attention to our file and making sure things were taken care of.We have just adopted another kitty, Emma, and immediately put her on the insurance plan with Oscar in case she needs coverage. So far, so good!
Insurer: ASPCA
By: Megan
Fast, superior service
I have been with Embrace for 3 years and have had excellent service. Embrace has saved me thousands of dollars and plenty of heartache, including being able to get my dog expensive cataract surgery which saved her eyes and improved her quality of life times 10. I recommend Embrace to all the pet owners I know. I did extensive research before choosing a company, and Embrace has lived up to and exceeded their claims and their reviews. Even if I never failed another claim for the rest of my dog's life, I would consider this a good and necessary purchase.
Insurer: Embrace
By: Norfolk,
Easy & Great Service
Very happy with the service that is provided by Embrace.
Insurer: Embrace
By: S
Well Worth the Money
I was happy with the way the claim was handled.
Insurer: ASPCA
By: Rene
Very good experience
Have filed in the past and have talked to some very nice and helpful people. I will continue to carry this insurance. It is reasonably priced and the service is fast. Thank you
Insurer: ASPCA
By: Ronald
So Easy
We got the wellness program for our new puppy since vaccinations and other things can really add up when you visit the vet every 4 weeks. Submitting the claim was easy and it was for the entire amount we paid the vet. Great customer service.
Insurer: Embrace
By: Kate