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Caring Customer Service
As someone who wanted the best for my rescue pup, I diligently researched all the pet insurance options available. The Embrace customer service team has been amazing and SO patient with me- insurance jargon can be very hard to understand, and their team does such a great job. I highly recommend this company. Also, be sure to fully understand what your policy is about prior to purchasing- that way, you can be sure that you're choosing the best option for your and your pet.
Insurer: Embrace
By: Julie
Two years, twenty claims, no hassles
I think the title says it all. We've had Embrace since we got Mosby as a puppy. We've filed all size claims, from $75 for a clinic visit to $2200 for an emergency laparotomy. We've had no hassles receiving any reimbursements, all have been the expected amount.
Insurer: Embrace
By: Richard
Claims paid as expected
I was pleased to see my first claims paid routinely. I bought the combo wellness and insurance plans. We have two Lab puppies and by the time I had them examined , all the shots, spayed and neutered I had incurred $500 in wellnessVet costs. Embrace paid them all at 100% even though some of the claims were over the 90 day period. they relaised it was my first claim and gave me some grace with that.
Insurer: Embrace
By: Peter
great customer service
I have been extremely happy with the customer service I have received and the timeliness of the payments. However, I was a little disappointed to hear that there is a $400 maximum on wellness which I have already met for my pet Beezy after her spay and vaccinations.
Insurer: Embrace
By: Lisa
Easy process
First experience with Pet insurance. We have a puppy mill rescue and not sure of his genetic decided to get insurance. So far great service from Embrace. The claims are paid in a quick fashion and the process has been very easy so far. Good job.
Insurer: Embrace
By: Christophe
Trupanion is wonderful and truly covers 90%
Trupanion is wonderful, my peke-pom just had to have the etropian surgery on both of his eyes and the covered 90%, almost 720.00 no questions asked and the claim was handled very quickly!
Insurer: Trupanion
By: Leo
Trupanion is wonderful and truly covers 90%
Trupanion is wonderful, my peke-pom just had to have the etropian surgery on both of his eyes and the covered 90%, almost 720.00 no questions asked and the claim was handled very quickly!
Insurer: Trupanion Canada
By: Leo
Fantastic Results
After being faced with the expenses associated with an emergency splenectomy and a short battle with cancer with our last lab, we decided to invest in embrace pet insurance with our next lab puppy...what a smart decision - after ingesting a pair of slippers we were faced with an ER visit and emergency surgery to clear the obstruction - with Embrace we had the peace of mind to move forward with surgery w/out worrying about the expense - after the surgery the claims were processed in an efficient manner w/no disputes about the vet charges - wonderful customer service
Insurer: Embrace
By: Scott
ASPCA Pet Insurance is Freat
Our baby, "Potdog" developed a a collapsing trachea due to a large mass located at the base of her heart. We were saddened to find out the mass was cancer. After many visits to the vet., we decided to put her to sleep. The hardest decision we have ever made! Our Vet faxed her bills to ASPCA, and within four weeks we had a check in the mail for the exact amount of the bills that ASPCA said they would pay. We have found the ASPCA Family to be very helpful and sympathetic in our loss. We have our other dog, Casey, insured also.
Insurer: ASPCA
By: Ann
Incredibly fast turnaround on claims!
My cat had a life-threatening bladder stone removed less ago, and the claim was processed and I had the money back in my hands within 3 weeks! It gives me so much peace of mind to know that I do not need to think twice about the cost of a life-saving medical procedure for our pets. Medical emergencies are stressful enough without worrying about how to pay for them. Great service for unexpected pet emergencies.
Insurer: Pets Best
By: Nicole