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Excellent service
Very courteoushelping staff.
Insurer: ASPCA
By: Anna
Great company
I signed up with Trupanion 6 months ago when I adopted my greyhound. Very reasonable monthly premiums and I heard positive reviews about them. When my dog needed several stays at the emergency vet, Trupanion lived up to their promise and reimbursed me a good amount of the bill without any hassle. I was amazed and relieved!
Insurer: Trupanion
By: Leslie
Great company
I signed up with Trupanion 6 months ago when I adopted my greyhound. Very reasonable monthly premiums and I heard positive reviews about them. When my dog needed several stays at the emergency vet, Trupanion lived up to their promise and reimbursed me a good amount of the bill without any hassle. I was amazed and relieved!
Insurer: Trupanion Canada
By: Leslie
tremendous fast service for refund!
Alex Krooglik did a tremendous, fast job of processing a Wellness claim for one of my 2 kitties - I am *so* impressed - and, I really need that refund right now! :)
Insurer: Embrace
By: Alice
New satisfied customer
We chose Embrace because it covered genetic defects and wellness. With our new puppy's first visit we have used up all the 200 wellness coverage. Got our check very quickly.
Insurer: Embrace
By: Amy
Great product-beware renewal rates
I just received my first renewal notice and was disappointed that my rate was increased more than 15 %. I understand why rates increase but feel Healthy Paws was deceptive in the assertions made on its website that premiums would only "slightly" increase on an annual basis. When questioned, a customer service representative stated That they hope to keep premiums under 10% but had to raise them higher due to an unusual claims this year. I don't see how even a 10% increase can ever be considered slight. I would recommend for claim handling, but with a caution about how expensive your policy will be one day.
Insurer: Healthy Paws
By: Brett
We are very happy
Dog vomiitig 2 1/2 days. Admitted for tests and care overnight. Happy with care.
Insurer: Trupanion
By: Charles/Carol
We are very happy
Dog vomiitig 2 1/2 days. Admitted for tests and care overnight. Happy with care.
Insurer: Trupanion Canada
By: Charles/Carol
Wellness rewards and deductible worked perfectly.
My boxer/mastiff began developing a growth on the side of his chest, causing him significant irritation. This resulted in a couple vet exams and ultimately surgery, lab tests, and several prescriptions. At the same time, we decided to take the opportunity to neuter and chip him. I chose the Wellness Rewards Plus program, knowing that I would use all of it during this first year (with the neutering, etc.), with a $300 deductible. This plan worked perfectly, even with a complicated invoice with multiple items that spanned multiple aspects of my coverage and Rewards plan. I sent a letter with my claim forms to try to discern between the different procedures and costs, but ultimately it was unnecessary: Embrace maximized my coverage by placing each expense under the proper part of my coverage- I had nothing to dispute. In addition, they covered expenses on my invoices that I did not even try to claim and was unaware were covered (e.g. nail trimming covered by Wellness Rewards Plus program). They handled everything perfectly and I even learned some pleasant surprises about the extent of my coverage. I highly recommend the Wellness Rewards Plus program (especially if you have a large breed dog or a puppy in its first year), and I am extremely satisfied with their timeliness and clarity in their claims summaries and records.
Insurer: Embrace
By: Travis
Great insurance plan
My dog Duke is a great dane/english mastiff mix, and at almost 200 lbs, he's about as clumsy as they come. He's gotten hurt a couple of times and Trupanion has always come through quick. I recommend this insurance for anyone that has an accident prone dog.
Insurer: Trupanion Canada
By: Andy