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Excellent
Prompt and caring company. Highly recommend them to all pet owners.
Insurer: Trupanion
By: Gennie
Minimum Hassle...Great Company!!!
My Goldendoodle has been the healthiest dog for 5 years and then developed Masticatory Myositis. We have been in and out of the vet at least once a month since April and sometimes once a week. Embrace has been awesome with our claims. They have been there for us every step of the way. Even when my renewal came I reached my next years deductible within the first month and they kept in touch with me when I had satisfied it and the checks started coming in again! My claim is on going so they continue to pay each time I submit a claim for a test or office visit. My insurance claims with Embrace have been totally hassle free and I love how convenient and easy it is to submit a claim and receive the check.
Insurer: Embrace
By: Nancie
Good experience with wellness insurance
Having a Wellness component in my Cairn Terrier's health insurance is kind of like having a savings account in that you know you will spend that much every year. In Skye's case we have $200 in wellness. Last year we used it to pay for office visits and flea supplies. This year it went towards Skye's spaying. Their service has improved greatly since being going through ownership transition. This claim was payed within a week and a half of her operation.We had an ex-ray earlier this year because Skye ate something that caused gastric upset. She had no obstructions. The $250 charge was applied to Skye's deductible so I can't really comment on payment on claims from major illnesses, knock on wood.
Insurer: Embrace
By: Anne-Marie
Great Communication!
I have been so happy after taking out a policy with Embrace on my adorable Labradoodle puppy. I have been to the Vet several times with an ear infection and other puppy maladies, (diarrhea, vomiting, etc.). The Embracer promptly sends me an email about the claim and within a fairly quick amount of time reviewed my claim, applied it toward the deductable, and refunded any money that was due. I am very happy with the prompt communication and thorough handling of all my claims. Thank you Embrace!
Insurer: Embrace
By: phyllis
Efficient
just got word the claim was paid, although I am only writing this days later. Dealing with Embrace folks is pleasant and efficient. 8-)
Insurer: Embrace
By: Patricia
Filing a claim was uncomplicated.
Trupanion was very easy to work with. They communicated with our veterinarian at each step along the way. Filing our claim was uncomplicated.
Insurer: Trupanion
By: Suzan
Filing a claim was uncomplicated.
Trupanion was very easy to work with. They communicated with our veterinarian at each step along the way. Filing our claim was uncomplicated.
Insurer: Trupanion Canada
By: Suzan
Glad we had the insurance
We sent in the info, for our dog's operation, Trupanion kept us updated on the claims and progress. Very satisfied.
Insurer: Trupanion
By: Bob
Glad we had the insurance
We sent in the info, for our dog's operation, Trupanion kept us updated on the claims and progress. Very satisfied.
Insurer: Trupanion Canada
By: Bob
So far so good
I've had Embrace for about 4 years now and have submitted about 5 claims, all minor. No complaints so far. For the last couple of years Embrace has been taking longer to respond, but I assume this is because business is booming. Still, I've never had to wait for longer than 1 1/2 months to have a claim settled, and no service that I expected to be covered has been rejected.
Insurer: Embrace
By: vlada