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superb services!
great communicationtimely response to inquires fast claim processing strongly recommend to all pet oweners
Insurer: Embrace
By: irina
Grateful for Embrace!!
I recently had to rush my dog Sadie to the vet and found out she had to have surgery to remove several marble sized bladder stones. Embrace made my experience so much less stressful and was prompt to reinburse all aspects of the terrible experience (vet visit/x rays that discoverd issue, surgery, follow up visits, meds... I would highly recommend Embrace if you love your pet and know how difficult it can be to deal with these situations.
Insurer: Embrace
By: Nicole
IT'S JUST SO EASY!
They approved my threes cases at the same day and next day they deposited the money in my bank. They respond so quick and very kind to answer.I didn't have an insurance for my previous dog who past away with a cancer and I'm still paying it's vet bill. Now I'm so relief and secure. Thsnk you so much, Pets Best Insurance, YOU'RE THE BEST!
Insurer: Pets Best
By: es
Wellness Advantage
I only recently joined ASPCA Pet Insurance and have only used it once for a wellness visit. Was surprised how easy it was to submit a claim. I received a check in the mail which was very helpful since I am a retiree & have 2 other animals. Although you never know when you will need the insurance, I feel that if needed it will be there to help with medical bills.
Insurer: ASPCA
By: Vivian
Great Coverage, quick review and reimbursement
Mugsy, my almost 9 year old boxer (boxer lifespan is 8-10 years) was drinking too much water, not eating much, lethargic for quite some time, groaned when he laid down (thought it was old age!). Took him for checkup and after blood test-high white cell count-and an MRI, vet found a very large mass, possibly cancer, wrapped around his spleen that had apparently been there for a long time! Poor guy! Emergency surgery the next day, vet was candid he may not survive the surgery. Not only did he survive, and with no cancer- it was an abcess, a few days after surgery he was thriving! Running around like a crazy puppy boxer chasing his 3 year old boxer sister, eating ravenously, and being lavish with his kisses. To make it even better, Embrace quickly reviewed the claim and paid immediately. What a relief! It's the reason I have had insurance since Mugsy was 2, just for something like this. Thank you, Embrace!!
Insurer: Embrace
By: Cindy
Excellent!
I recently submitted my first claim after having Embrace Pet Insurance for the past year. The customer service reps have ALWAYS very courteous, and they continued this positive experience for me by answering all of my questions about the claims process. I also received emailed updates about it as it passed through each department. I received my refund notification in the timeframe that I was given, and the Explanation of Benefits is very clear. This has been the most painless process -- I wish dealing with human medical insurance companies was so easy! Embrace is an incredible company that I highly recommend to anyone!
Insurer: Embrace
By: Shya
ZOE`S VISION
INSURANCE COVERED MUST OF THE EXAM COST FROM MY REGULAR VET AND FROM AN EYE SPECIALIST.
Insurer: ASPCA
By: WARREN
Very sick dog
We had a very scary experience with our little dog, not to mention how expensive it was. We were very happy to have health insurance for her, and yes, Embrace paid everything we expected. They were, however, very very slow to review the claims, and even slower with payment. We received many apologies from them, but after months went by, I thought we had been forgotten. No worse than any other pet insurance company, I guess. At least we were paid in the end and that's what really counts.
Insurer: Embrace
By: Carey
When are they going to start insuring humans??
Well, with Obamacare looming over our heads, I am ready to start barking so that I can get insured by Pets Best. I recently faxed a claim on a Sunday and within hours, received a confirmation. Two days later, I got another email saying my claim had been processed. Why do human insurance companies take 30 days then haggle you to the point where you NEED to see a doctor from all the inept customer (dis)service reps? Yay, P.B. We love you! WUF.
Insurer: Pets Best
By: Ralphie's
Thank you for good services
Trupanion is the bets we are very happy with them
Insurer: Trupanion Canada
By: Maria