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Fantastic Customer Service
My puppy has had a variety of ailments over the past six months. We had hoped we would not be using our insurance but indeed reached the deductible and more. I had not been diligent enought to completely understand the policy to submit all claims withing 90 days and submitted 7 at once. The service was amazing and they have approved all of my claims without question. I could not be happier.
Insurer: Embrace
By: Kasey
worked great
had no problems when our dog needed to go to the vet. hospital. sent us a check within two weeks.
Insurer: ASPCA
By: gary
NOT RECOMMEND
Our dog has UTI and she has been continue giving care and it costed us several hundred of dollars for testing and medications. However, every time we submitted the claims we only get pay less than $20. We've met our deductible ($100) for a year. ASPCA still charge for continuing care for another $100 for a deductible so this last claim we got paid for only 80 cents. They hardly cover anything for your pet. I would NOT RECOMMEND ASPCA pet insurance to anyone.
Insurer: ASPCA
By: Brian
Trupanion Coverage of Sock Puppy
When I got a new puppy, I decided to get insurance on her and our other dog. I called to set it up and was going to get a $500 deductible on both dogs. The agent suggested that I lower the deductible on the puppy since they often do foolish things. I gladly took her recommendation and set up a $100 deductible on the puppy. Sure enough about a month later, the puppy swallowed a whole sock before I could get it away from her. I called our emergency vet and had her to their office within 15 minutes. They were able to get the sock out without surgery but my stress level was lowered by knowing that I would be able to afford any and all recommended treatment for her without cringing at the costs. Trupanion was very quick about reimbusing me for my claim and covered all of the costs they were supposed to. I will highly recommend them (and have already) to anyone with a pet. Thanks to Trupanion!
Insurer: Trupanion
By: Suzanne
Trupanion Coverage of Sock Puppy
When I got a new puppy, I decided to get insurance on her and our other dog. I called to set it up and was going to get a $500 deductible on both dogs. The agent suggested that I lower the deductible on the puppy since they often do foolish things. I gladly took her recommendation and set up a $100 deductible on the puppy. Sure enough about a month later, the puppy swallowed a whole sock before I could get it away from her. I called our emergency vet and had her to their office within 15 minutes. They were able to get the sock out without surgery but my stress level was lowered by knowing that I would be able to afford any and all recommended treatment for her without cringing at the costs. Trupanion was very quick about reimbusing me for my claim and covered all of the costs they were supposed to. I will highly recommend them (and have already) to anyone with a pet. Thanks to Trupanion!
Insurer: Trupanion Canada
By: Suzanne
Saved $1200 on Jake's latest health problem
In general I've been glad I have had pet insurance. They are still probably making a profit (which is fine), but on big ticket items I have definitely gotten reimbursed substantial amounts of money. The last claim was for $2,000, which I received $1,200 back. They pay in a timely manner with good explanations of what is covered.
Insurer: ASPCA
By: Andrea
excellent
This was my first claim and they were very nice and handled everything for me. Kept me informed about the claim status via emails. Excellent experience!
Insurer: Trupanion
By:
excellent
This was my first claim and they were very nice and handled everything for me. Kept me informed about the claim status via emails. Excellent experience!
Insurer: Trupanion Canada
By:
Illness Claim paid in just under 3 weeks! Awesome
I've had only wonderful experiences with the Embrace Team while submitting wellness claims and just recently had to take my pup in for emergency surgery! I was so scared! I sent in her illness claim forms and received emails from the Embrace staff periodically throughout the review process updating me on the status of the claim. The claim reimbursement payment was received in less than 3 weeks! Quite impressive, but most impressive is the continued phenomenal customer service I receive from Embrace. Signing up was the best decision I ever made!
Insurer: Embrace
By: Tina
Great response for our new puppy wellness exams!
We have a new teacup chihuahua and we purchased the additional wellness insurance through Embrace. She has only had two exams and vaccination appointments. The first appointment was prior to purchasing the pet insurance. We submitted a claim and invoice for Poquito's second appointment several days ago and we have already been notified that a reimbursement is being deposited to our account. We are very satisfied with the communication, the ease of submitted claims, and the quick reimbursement.
Insurer: Embrace
By: Patricia