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failure to disclose clearly deductible
Company denied claims because they applied to each of them an individual deductible ...since one was for an intestinal infection and the other for a conjunctivitis...it meant that I was made to pay again and again for each condition and only a chronic one would qualify for reimbursement,,,
Insurer: Pets Best
By: Esther
Excellent Service
Fast, accurate and worth every penny. New to the pet insurance and Embrace had the best reviews and was so well received. It might seam expensive and not worth it. Just like car insurance, when you need it it helps and is better to have it. I was treated with great respect and they also offered Military discount. The first claims were fast and accurate. I highly recommend You get pet insurance.
Insurer: Embrace
By: Jade
Healthy Paws' Service Bowled Me Over
When I adopted Daisy (my sweet 10 pound Shih Tzu/Maltese mix) a year ago, I asked all my friends what pet insurance they recommended. No one liked the insurance carriers they had for their dogs. So I did my own research and was drawn to Healthy Paws as a company founded by pet lovers who wanted to do things a better way. And the simplicity of the plan coverage and language was irresistable. Because Daisy is young (now just 2yrs) and healthy, I was looking for protection against any big events ahead. This past year she had a series of eye injuries (corneal ulcers)and we finally learned that both eyes had many tiny wayward lashes growing inside the eyelid rims, irritating her eyes so much that she pawed them or rubbed her face along furniture, increasing the injury. The cryo laser surgery required a general anesthetic and was a nerve wracking proposition, but Daisy came through it really well and we are hoping this is a permanent fix. The claim I filed (via email) for an ER visit and the surgery that followed was quite large and I wasn't sure what the reimbursement would be. Healthy Paws astonished and thrilled me with the next day claim processing response and notice of very substantial reimbursement check en route. As this was my first experience with pet insurance, I could only wish my own healthcare insurance was half this good: the speed, service, professionalism and coverage made this such a positive experience.
Insurer: Healthy Paws
By: Cathy
Should have bought long ago
When you add up your monthly payments plus your deductible and copay, you will find that it definitly pays for itself. Especially if you are faced with a major bill and like most we don't always have the funds available to properly care for our pets. This insurance gives you piece of mind knowing you can do everything you can to help keep them happy and healthy. Comared Embrace to other companies and beat them all hands down!!
Insurer: Embrace
By: Boxer
Very pleased
To date, I have been very pleased with Embrace. Just the fact that they cover my dogs prescription dog food up to $400.00 is such a help. I also am quite happy with the one time $200.00 deductible for illness or a sickness. I have had other pet insurance companies in the past and will be adding our puppy next year so he also has Embrace.
Insurer: Embrace
By: Cory
Great customer service!
It's rare to find any company that gives great personal and ultra responsive customer service. From getting you signed up, to making sure everything is in line with what you need, to answering all questions with great follow through to processing speedy payments, the Embrace team is top notch!
Insurer: Embrace
By: Evan
Pets Best Insurance IS the BEST!!
My dog had a broken tooth which was broken up inside the gum, so it was loose. I took him to the vet & was told it wasn't a simple extraction, it was a surgical procedure & needed to be done right away or it could abcess. Surgery was performed, and turned out there was also an infection. I paid the bill, which was over $800, including a deep cleaning while he was under anesthesia. I submitted claim to Pets Best, and after they contacted me a couple of times to request some past vet records & ask a couple of questions, I received a check for $600!! Pets Best paid for everything except the deep teeth cleaning, & less the $100 deductible!! Needless to say, I was thrilled. I also have another dog with Pets Best Insurance, and he developed a rough bump on his chest. I took him to the vet, and he is being treated for dermatitis. He has had a few vet visits & medication, and Pets Best has reimbursed me for almost all of the cost. I have always been hesitant to get pet insurance, but decided to jump in and give it a try, hoping I wouldn't be wasting my money, and I must say, I made the right decision by going with Pets Best Insurance!
Insurer: Pets Best
By: Sharon
wonderful service
My claim was handled quickly and easily. Embrace kept me informed of each step along the way--from receipt of the claim to resolution. I'm very happy with Embrace.
Insurer: Embrace
By: Kathleen
Excellent
Trupanion is one of the best choices I could have made. Vet submits bills and reimbursments are received promptly. Wonderful.
Insurer: Trupanion
By: Lisa
Excellent
Trupanion is one of the best choices I could have made. Vet submits bills and reimbursments are received promptly. Wonderful.
Insurer: Trupanion Canada
By: Lisa