154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 22, 2013

failure to disclose clearly deductible

Company denied claims because they applied to each of them an individual deductible ...since one was for an intestinal infection and the other for a conjunctivitis...it meant that I was made to pay again and again for each condition and only a chronic one would qualify for reimbursement,,,

Insurer: Pets Best

By: Esther

Useful
April 22, 2013

Excellent Service

Fast, accurate and worth every penny. New to the pet insurance and Embrace had the best reviews and was so well received. It might seam expensive and not worth it. Just like car insurance, when you need it it helps and is better to have it. I was treated with great respect and they also offered Military discount. The first claims were fast and accurate. I highly recommend You get pet insurance.

Insurer: Embrace

By: Jade

Useful
April 22, 2013

Healthy Paws' Service Bowled Me Over

When I adopted Daisy (my sweet 10 pound Shih Tzu/Maltese mix) a year ago, I asked all my friends what pet insurance they recommended. No one liked the insurance carriers they had for their dogs. So I did my own research and was drawn to Healthy Paws as a company founded by pet lovers who wanted to do things a better way. And the simplicity of the plan coverage and language was irresistable. Because Daisy is young (now just 2yrs) and healthy, I was looking for protection against any big events ahead. This past year she had a series of eye injuries (corneal ulcers)and we finally learned that both eyes had many tiny wayward lashes growing inside the eyelid rims, irritating her eyes so much that she pawed them or rubbed her face along furniture, increasing the injury. The cryo laser surgery required a general anesthetic and was a nerve wracking proposition, but Daisy came through it really well and we are hoping this is a permanent fix. The claim I filed (via email) for an ER visit and the surgery that followed was quite large and I wasn't sure what the reimbursement would be. Healthy Paws astonished and thrilled me with the next day claim processing response and notice of very substantial reimbursement check en route. As this was my first experience with pet insurance, I could only wish my own healthcare insurance was half this good: the speed, service, professionalism and coverage made this such a positive experience.

Insurer: Healthy Paws

By: Cathy

Useful
April 22, 2013

Should have bought long ago

When you add up your monthly payments plus your deductible and copay, you will find that it definitly pays for itself. Especially if you are faced with a major bill and like most we don't always have the funds available to properly care for our pets. This insurance gives you piece of mind knowing you can do everything you can to help keep them happy and healthy. Comared Embrace to other companies and beat them all hands down!!

Insurer: Embrace

By: Boxer

Useful
April 21, 2013

Very pleased

To date, I have been very pleased with Embrace. Just the fact that they cover my dogs prescription dog food up to $400.00 is such a help. I also am quite happy with the one time $200.00 deductible for illness or a sickness. I have had other pet insurance companies in the past and will be adding our puppy next year so he also has Embrace.

Insurer: Embrace

By: Cory

Useful
April 21, 2013

Great customer service!

It's rare to find any company that gives great personal and ultra responsive customer service. From getting you signed up, to making sure everything is in line with what you need, to answering all questions with great follow through to processing speedy payments, the Embrace team is top notch!

Insurer: Embrace

By: Evan

Useful
April 21, 2013

Pets Best Insurance IS the BEST!!

My dog had a broken tooth which was broken up inside the gum, so it was loose. I took him to the vet & was told it wasn't a simple extraction, it was a surgical procedure & needed to be done right away or it could abcess. Surgery was performed, and turned out there was also an infection. I paid the bill, which was over $800, including a deep cleaning while he was under anesthesia. I submitted claim to Pets Best, and after they contacted me a couple of times to request some past vet records & ask a couple of questions, I received a check for $600!! Pets Best paid for everything except the deep teeth cleaning, & less the $100 deductible!! Needless to say, I was thrilled. I also have another dog with Pets Best Insurance, and he developed a rough bump on his chest. I took him to the vet, and he is being treated for dermatitis. He has had a few vet visits & medication, and Pets Best has reimbursed me for almost all of the cost. I have always been hesitant to get pet insurance, but decided to jump in and give it a try, hoping I wouldn't be wasting my money, and I must say, I made the right decision by going with Pets Best Insurance!

Insurer: Pets Best

By: Sharon

Useful
April 20, 2013

wonderful service

My claim was handled quickly and easily. Embrace kept me informed of each step along the way--from receipt of the claim to resolution. I'm very happy with Embrace.

Insurer: Embrace

By: Kathleen

Useful
April 20, 2013

Excellent

Trupanion is one of the best choices I could have made. Vet submits bills and reimbursments are received promptly. Wonderful.

Insurer: Trupanion

By: Lisa

Useful
April 20, 2013

Excellent

Trupanion is one of the best choices I could have made. Vet submits bills and reimbursments are received promptly. Wonderful.

Insurer: Trupanion Canada

By: Lisa

Useful

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