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Re-opened Claim based on new information
Embrace has been excellent to deal with. Recently one of our dogs had a fast growing "thing" on one of her feet. The initial diagnosis was a "mass", which wasn't covered by our Accident Only policy. However, after additional testing, the vet declared that it wasn't a mass, but something caused by trauma. Embrace re-looked at the claim given the new info, and accepted it, saving us hundreds of dollars.
Insurer: Embrace
By: C.
great pet insurance
After much research, I purchased Healthy Paws pet insurance. I definitely made the right choice. Brought my Goldendoodle to the Vet's on Tuesday and had a check by Saturday. They covered everything that I expected them to cover. I am so impressed. I highly recommend them to anyone looking in to pet insurance.
Insurer: Healthy Paws
By: Joan
Wish EMBRACE was in the people insurance business
This company is FANTASTIC! I sent a notice to them letting them know that my new Labradoodle, Hera was being spayed. Not only did they email me the day of her procedure wishing my Hera a good surgery but they followed up after the surgery to make sure she was doing well. Claim time was less that two weeks and such a breeze. I am so glad Hera has EMBRACE in her corner!
Insurer: Embrace
By: Raschelle
Great Coverage
Submitted a wellness claim. There was $35 that was for treatment & not covered within 14days. They covered the full amount & issued payment promptly. Only suggestion is to communicate what portion will be covered, as it sounded like the entire claim was going to be denied.
Insurer: Embrace
By: Trey
Jack
The claims process was simple & easy
Insurer: Trupanion
By: Rosalie
Jack
The claims process was simple & easy
Insurer: Trupanion Canada
By: Rosalie
Ver pleased with coverage and prcessing of claims
Fax do not mail. Fax is much quicker to process
Insurer: Embrace
By: Diane
Great custumer service
Prompt response time and approval!
Insurer: Embrace
By: Jennifer
Trupanion had our backs when surgeons saved Darwin
Darwin, a very large golden doodle, has a very simple rule: all toys are mine. Playing in the off-leash enclosure near our home, he greedily grabbed two balls with his gigantic jaws. As we tried to remove them (and return them to their owners) we all noticed that yet a third one seemed to be missing. It couldn't be found. We suspected he may have swallowed it in his determination not to give the toys back. We took him to the vet's for an X-ray. It showed nothing. Although we weren't convinced, his behaviour and health were completely normal, week after week. We eventually concluded our fears were groundless. Then, an astonishing 6 months later, he began vomiting and collapsed (and had lost 10 pounds from his usual 100). He was rushed to Canada West Veterinary Specialists, where the amazing surgeons found a soft, very compressible "whiffle" type toy (with holes in it for treats) was lodged in his abdomen, with lining of stomach growing into the holes. It was dire, and we were told he might not make it. But those surgeons are very skilled - they saved him, removing 20% of his stomach. He has made a full recovery. It was a horrendous couple of days...made much more bearable knowing Trupanion had our backs. I have told countless people about the advisability of pet insurance, and how fantastic the service is. We are very grateful.
Insurer: Trupanion
By: Heather
Trupanion had our backs when surgeons saved Darwin
Darwin, a very large golden doodle, has a very simple rule: all toys are mine. Playing in the off-leash enclosure near our home, he greedily grabbed two balls with his gigantic jaws. As we tried to remove them (and return them to their owners) we all noticed that yet a third one seemed to be missing. It couldn't be found. We suspected he may have swallowed it in his determination not to give the toys back. We took him to the vet's for an X-ray. It showed nothing. Although we weren't convinced, his behaviour and health were completely normal, week after week. We eventually concluded our fears were groundless. Then, an astonishing 6 months later, he began vomiting and collapsed (and had lost 10 pounds from his usual 100). He was rushed to Canada West Veterinary Specialists, where the amazing surgeons found a soft, very compressible "whiffle" type toy (with holes in it for treats) was lodged in his abdomen, with lining of stomach growing into the holes. It was dire, and we were told he might not make it. But those surgeons are very skilled - they saved him, removing 20% of his stomach. He has made a full recovery. It was a horrendous couple of days...made much more bearable knowing Trupanion had our backs. I have told countless people about the advisability of pet insurance, and how fantastic the service is. We are very grateful.
Insurer: Trupanion Canada
By: Heather