154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 23, 2013

Fracture Radius

Our 5 month old puppy broke his leg running up deck stairs, and we had to get him to a vet for a review and casting. We were out of town when he had this accident, and Trupanion was great with understanding the multiple vet visits. They were fast on contacting us upon receiving, processing, and accepting the claims. Poor pup! He's been so good and on the way to recovery not needing surgery yay. Thank you!

Insurer: Trupanion

By: Danielle

Useful
June 23, 2013

Pennies and cents reimbursables

they try everything not to pay up and adding insult to injury, they will reimburse you pennies and cents against your claim. they wont pay up for an annual check up. a clean bill of health was favourable to them, which means they can continue to take my money knowing fully well that i wont hit them with a big bill in the future, their profit, my loss!

Insurer: Trupanion Canada

By: Butch

Useful
June 23, 2013

Trupanion was excellent!

I have nothig but good things to say about Trupanion. They came through for me with no questions asked. I've been recommended them to numerous dog owners.

Insurer: Trupanion

By: gayle

Useful
June 23, 2013

Trupanion was excellent!

I have nothig but good things to say about Trupanion. They came through for me with no questions asked. I've been recommended them to numerous dog owners.

Insurer: Trupanion Canada

By: gayle

Useful
June 22, 2013

Couldn't ask for more

I began with a free month trial of Trupanion, not ever expecting to use it. Lo and behold, a few weeks later my Aussie ruptured a ligament in his knee, a traumatic experience for us both.Trupanion at first wrongly refused my expensive claim (they are a business after all). But after my vet contacted them through their appeals process, they were more than cooperative. My dog is now up and running again. It may have taken a while, but I couldn't be happier with how everything turned out. What started out a as trial on a whim, has earned them a life-long customer!

Insurer: Trupanion

By: Anthony

Useful
June 22, 2013

Couldn't ask for more

I began with a free month trial of Trupanion, not ever expecting to use it. Lo and behold, a few weeks later my Aussie ruptured a ligament in his knee, a traumatic experience for us both.Trupanion at first wrongly refused my expensive claim (they are a business after all). But after my vet contacted them through their appeals process, they were more than cooperative. My dog is now up and running again. It may have taken a while, but I couldn't be happier with how everything turned out. What started out a as trial on a whim, has earned them a life-long customer!

Insurer: Trupanion Canada

By: Anthony

Useful
June 22, 2013

Good, but...

Reimbursement for services was prompt, as was communication. However, Embrace Pet Insurance was not satisfied with how the vet filled in the orthopedic exam, and now I am going back and forth with the vet and Embrace. I believe that in the end, insurance companies will do what they can to get out of paying a premium, and perhaps Embrace is no different then the rest of them. Time shall tell.

Insurer: Embrace

By: Gail

Useful
June 21, 2013

Trupanion review

My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.

Insurer: Trupanion

By: Gina

Useful
June 21, 2013

Trupanion review

My Lab was diagnosed with diabetes recently. Trupanion has been wonderful to deal with. Everyone I have talked to has always provided exceptional customer service. Claims processing is quick and easy. I think what I like the most is how every time I call the representatives ask how my Lab is doing and seem to genuinely care about her care and well being.

Insurer: Trupanion Canada

By: Gina

Useful
June 21, 2013

The BEST service imaginable - ALWAYS

Our beautiful Pippin recently passed away, & "Robin", one of Pets Best's supervisors, personally handled my final claim to help me with a glitch in the last vet bill I received. She said, "The last thing you need right now is something else to deal with." I so appreciate her compassion & the great experience I've ALWAYS had with PetsBest.

Insurer: Pets Best

By: Jack

Useful

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