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Best pet insurance for my older Rottie
When I got my Rottie 9 years ago there was only one or two pet insurance companies available. Now there are several to choose from. I spent over 3 hours comparing the different plans. When I was researching pet insurances, Healthy Paws and Embrace kept coming out at the top of my list. Working in the healthcare field for longer than I care to admit, I knew what I wanted...no annual caps, a reasonable reimbursement rate (vet care in NY is expensive) and an annual not per incident/accident deductible. Healthy Paws hit the bullseye on all accounts. Embrace would not give my girl full coverage due to her age only coverage for accidents. If you are buying pet insurance make sure you check out the fine print. One company charges a deductible for each accident or illness. Who can afford that??? So I signed on with Healthy Paws and am so glad I did. Shortly after the new policy started my girl needed eye surgery. After we hit the annual deductible we had a check in less than a week. They also sent me an email asking how she was doing. I asked them for brochures to put in my vet's office so more people can find out about this company. Have told 3 ladies I work with about it too. The fact that they help rescue animals with their foundation work is the icing on the cake.
Insurer: Healthy Paws
By: J
Amazing Level of Customer Service
I couldn't rave any more about an insurance company. Pets Best is a wonderful one at that and staffed by true animal lovers too! I haven't had the best experiences with other pet insurance providers, but continue to be surprised by the level of service Pets Best has provided.
Insurer: Pets Best
By: Emily
Customer service that went above and beyond for me
We had to get emergency care for our cat that amounted to more than a $1000 charge from the vet. We faxed the claim to Pets Best and called to make sure they received it. Bryn went above and beyond what I would have expected to verify that they had received it and she was very understanding and more than helpful during the entire process. I really appreciated the extra effort she put in to helping me.
Insurer: Pets Best
By: Sherie
Complete satisfaction from a company that cares.
This is our first experience dealing with pet insurance and we could not be more satisfied. The coverage is excellent. The response to our request was prompt, polite and smoothly facilitated. Jeeves, our dog, also received follow up letters of concern and inquiry about his health. It is refreshing to deal with a company that truly delivers what it says it will and with true compassion and efficiency.
Insurer: Healthy Paws
By: Rick
Reliable, EASY Pet Insurance
Honestly, dealing with a sick/injured pet is SO stressful the last thin one wants to worry about is cost. Our dog, Danny, came into the house sneezing blood a couple weekends ago. We rushed him to the vet and, lo and behold, Danny had inhaled a HUGE foxtail. Submitting our first claim with Healthy Paws was a breeze and they got our reimbursement check to us incredibly fast. I would recommend this company to anyone with a pet. Awesome customer service... I wish my own health insurance were this easy!!
Insurer: Healthy Paws
By: Erin
Great Service
Embrace has provided great coverage for a very reasonable price. The most remarkable part is their clear prompt processing of claims and the timely explanation of coverages. Truly a remarkable level of personal care and attention in today's impersonal insurance world. A great value.
Insurer: Embrace
By: Hugh
Vet Recommended
My little dog Maisie is my pride and joy. Everyday I come home from school she is the first to greet me and always with a wag in her tail. She is more than a dog to me she is my baby and I only want the best for her. That is why when my vet recommended Pets Best I bought the best policy I could.
Insurer: Pets Best
By: Alvena
I Love Pets Best!
Saffy had been having a recurring digestive issue for a couple of years and no one could figure out what was wrong. After spending $1500 to figure it out, she was finally diagnosed with Addison's Disease which is totally treatable! Brad was amazingly helpful with my claim. There was some miscommunication between my vet and Pets Best receiving the correct invoice that they needed. Brad got into direct with my vet and solved the problem. I had my money back within two days of the problem being solved! It was amazing. I love Pets Best!
Insurer: Pets Best
By: Karri
Outstanding Customer Service
My cat was diagnosed with hyperthyroidism and my vet recommended treatment that was going to cost more than $1100. I certainly couldn't afford this and I was so happy when I called the people at Pet Best Insurance when they told me that they would cover most of cost of the treatment. The customer service at Pet Best is always outstanding and I can't thank them enough!
Insurer: Pets Best
By: Elsa
LOVE THEM!
It's very hard to find a company with great customer service but I'm glad I did! :) It was very easy to sign up online, and a representative contacted me right away. Now I was a little nervous getting Pet Insurance because I didn't think it was very important. At the same time I love my puppy Marlo like my child and so I decided to get it. & THANK GOODNESS I DID! My puppy ended up breaking his leg and needing surgery just a few days after I got his Orthopedic Exam. We were referred to Sage Vet Clinic (known as one of the best)for his surgery and they asked us right away if we had pet insurance. We told them we had and EMBRACE and with relief they told us they were one of the best! Hearing this from one of the Vets definitely made us feel like were with the right company! :) I called Embrace thinking it would take forever to speak with someone but I was talking with a representative within minutes!! He was very informative and answered all my questions and guided me step by step. I highly recommend Embrace Pet Insurance!!
Insurer: Embrace
By: AURORA