154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 03, 2013

great customer service & quick turn around

My cat needed one of his claws removed, which required a brief surgery. I faxed my completed claim form (with documentation) around 9:30am. By 3:00pm that same day, I received an EOB explaining what was covered. It was exactly as I expected. The office visit was not covered, the company is very straight forward about this, and I had my annual $50 deductible. Everything else was covered at 90%, and I received my check several days later. On top of this, this morning I received an email from the company checking in to see how my cat was doing. I responded, and the company got right back to me. Also, it was a human being, not simply a form email. I was incredibly pleased with the prompt addressing of my claim as well as the follow-up inquiry. This is the second claim I have filed within a few years. The first time I had some questions about the claim, and the company responded right away and explained everything to me. I have been very pleased with their customer service, and would highly recommend this company to pet owners.

Insurer: Healthy Paws

By: Kristina

Useful
July 03, 2013

Dependable

Trupanion has been fantastic!! My Dog, Preston has had a lot of health problems. There was about a year and a half when he was in the vet almost every 2 weeks!! Trupanion never denied any of my claims and they were all processed in a timely manner. They also gave me pre approval for Preston's major surgery. It was a really hard time, and very stressful, but it made me feel better knowing I could depend on Trupanion to help me out!

Insurer: Trupanion

By: Jamaica

Useful
July 03, 2013

Dependable

Trupanion has been fantastic!! My Dog, Preston has had a lot of health problems. There was about a year and a half when he was in the vet almost every 2 weeks!! Trupanion never denied any of my claims and they were all processed in a timely manner. They also gave me pre approval for Preston's major surgery. It was a really hard time, and very stressful, but it made me feel better knowing I could depend on Trupanion to help me out!

Insurer: Trupanion Canada

By: Jamaica

Useful
July 03, 2013

Embrace is the best !!!

We have been with Embrace over 7 years. They are the best in processing Illness Claims for our Dog Cody. He has been sick the last 2 months. He is gettting better now. I have told our Vet(Dr Serra)at Wood River Animal Hospital in (RI) how great Embrace is in processing our claims with the benefits that we have. Also have told cleints and friends about Embrace. Great owners and staff at Embrace.

Insurer: Embrace

By: Don

Useful
July 03, 2013

True to their word

I was skeptical when I read that Trupsnion would cover 90% of all medical costs. I read the plan in full and decided to sign up. I started immediately when I got my puppy and I amVERY thankful I did. Just after his first birthday, he got a hold of a highly toxic medication. The bills added up quick. We ended up with over $3000 in medical bills. Trupanion came through. No questions asked, they covered exactly what they said they would. I HIGHLY recommend Trupanion. 90% coverage is huge! Read carefully though to understand what us covered (no pre-existing conditions, initial consults...) Even the Trupanion staff was kind and helpful.

Insurer: Trupanion

By: Candice

Useful
July 03, 2013

True to their word

I was skeptical when I read that Trupsnion would cover 90% of all medical costs. I read the plan in full and decided to sign up. I started immediately when I got my puppy and I amVERY thankful I did. Just after his first birthday, he got a hold of a highly toxic medication. The bills added up quick. We ended up with over $3000 in medical bills. Trupanion came through. No questions asked, they covered exactly what they said they would. I HIGHLY recommend Trupanion. 90% coverage is huge! Read carefully though to understand what us covered (no pre-existing conditions, initial consults...) Even the Trupanion staff was kind and helpful.

Insurer: Trupanion Canada

By: Candice

Useful
July 03, 2013

Absolutely the best pet insurance!

I have been using Pet's Best for many years and have always been happy with the service and payments provided. This last claim processing was simply amazing. I submitted a claim on Monday from a Sunday afternoon emergency room visit, received an explanation of benefits on Wednesday evening and had payment in my account on Friday morning! They paid exactly what I expected, 80% after my deductible. You just can't beat this company. I'm very thankful to have all of my pets insured through them & I recommend them to my friends.

Insurer: Pets Best

By: Christine

Useful
July 02, 2013

Great Service

Appreciate the interest in my dog and the very quick responses on my claims. Great service!

Insurer: Pets Best

By: Richard

Useful
July 02, 2013

Healthy Paws is the best!

They have been great with all of my claims. My latest claim was for my cat Sebastian who was diagnosed with severe stomatitis and had to have all of his teeth removed. Since this is a tricky operation if not done correctly I went with a top specialist for the surgery, and the total bill was over $4,000. They quickly reimbursed me for my claim, with no hassles whatsoever. Thank goodness for such a great pet insurance company!

Insurer: Healthy Paws

By: Carol

Useful
July 02, 2013

Best pet insurance for my older Rottie

When I got my Rottie 9 years ago there was only one or two pet insurance companies available. Now there are several to choose from. I spent over 3 hours comparing the different plans. When I was researching pet insurances, Healthy Paws and Embrace kept coming out at the top of my list. Working in the healthcare field for longer than I care to admit, I knew what I wanted...no annual caps, a reasonable reimbursement rate (vet care in NY is expensive) and an annual not per incident/accident deductible. Healthy Paws hit the bullseye on all accounts. Embrace would not give my girl full coverage due to her age only coverage for accidents. If you are buying pet insurance make sure you check out the fine print. One company charges a deductible for each accident or illness. Who can afford that??? So I signed on with Healthy Paws and am so glad I did. Shortly after the new policy started my girl needed eye surgery. After we hit the annual deductible we had a check in less than a week. They also sent me an email asking how she was doing. I asked them for brochures to put in my vet's office so more people can find out about this company. Have told 3 ladies I work with about it too. The fact that they help rescue animals with their foundation work is the icing on the cake.

Insurer: Healthy Paws

By: J

Useful

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