154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,837 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very Pleased
I have not had pet insurance before, but I am very pleased with the process with Trupanion. They were responsive and timely
Insurer: Trupanion
By: Diane
courteous and efficient
I have had Embrace for my Llhasapoo Max for 3 years. I have used the Wellness coverage each year. It is amazing that I can recoup the money spent on shots, yearly exam,etc. The responses and refunds are prompt and courteous.
Insurer: Embrace
By: Linda
reimbursement
Very good on reimbursements and follow-ups, once submitted. They did lose some paperwork I had mailed, but when I re-submitted via email, it was quickly processed. So always keep copies if you mail in claims!But they are very nice and helpful and I find service quick! Had 3 claims to submit.
Insurer: Embrace
By: Tricia
So far no doubt in our choice with Embrace
We recently brought our Mastador Kevin into our family and decided to give pet insurance a try. So far we have had 1 wellness claim that was smooth and quick. Unfortunately we have had one accident claim which is in process, and have confidence it will be just as easy. All forms are user friendly and contact with customer service has been very efficient.
Insurer: Embrace
By: Davida
#1 in customer service!
Pets Best is always pleasant and offers the most courteous answers to questions. They also have an incredibly caring attitude with any contact I've ever had with customer service. Their customer service is #1 and their policy pays my claims too!
Insurer: Pets Best
By: C.
Embrace is the best!
After days of researching Pet Care Insurance, we concluded that Embrace was exactly what we needed. Now more than 2 years later we are so very glad we chose Embrace. With 4 dogs, 2 of them being Saint Bernards which we brought into our family at 10 weeks, we did not anticipate any health issues. Embrace has been there for us at every event and has not once questioned our need to seek medical care for our family of furry friends. Both of the Saints have had to have eye surgery and elbow surgery on both elbows. Our Mini Schnauzer has developed extremely hard to control diabetes and is scheduled to have cataracts removed from both eyes.The research my wife did led us to understand that Embrace was unlike other Pet Care Insurance companies. Embrace actually pays according to the charges and not according to a schedule that has been predefined. As most of us know, an ear infection or allergy for a Saint Bernard is somewhat more costly to treat than the same for a Dachshund. The cost of caring for each breed is somewhat different and therefore does not fit into a one size fits all schedule. Additionally, the staff at Embrace is very helpful and always courteous. Ever ready to answer questions and walk a client through all situations. We recommend Embrace without reservation to everyone looking for pet insurance. For us it will always be our choice.
Insurer: Embrace
By: Janice
Good Response to Claim
Responds quickly to claim, Payment seems SLOW.
Insurer: Trupanion
By: Patrick
Good Response to Claim
Responds quickly to claim, Payment seems SLOW.
Insurer: Trupanion Canada
By: Patrick
Love Embrace!
My poor dog has epilepsy! But thank goodness I got insurance for my dogs when I got them. Embrace has been a lifesaver! I am able to take care of my dog and not worry about the costs!!!! Embrace has been very fast refunding all of my claims. I have a lot with all the meds and tests. Thank you Embrace!!!!!
Insurer: Embrace
By: Patricia
So Far,,,, So Good!
I have only had Scout's insurance with Healthy Paws since Feb of 2013. Here it is July and I have already submitted 3 claims. (Have to love puppies!) The first 2 claims went in together. It took about a week & a half to get it all completed as they had to enter the medical history and get all of the background on the situation. The 3rd claim was about 2 weeks ago when my Scout got a bottle of vitamins and ate them. (vitamins, platic bottle, lid and all) Scout spent the night in the hospital on a Wednesday and came home Thursday morning. I called Healthy Paws Thursday morning and asked them to fax a claim form to my vet as I had forgotten to take one. Friday morning I called the vet to verify that they had it. Indeed they did. The vet completed the form and faxed it back first thing that Friday morning. That same day, I had a response back from Healthy Paws on the claim. I was very impressed that they had processed it in less than a day. The explaination was clear and easy to understand. The check came in the mail approx a week later. I have spoken with Healthy Paws staff several times by phone & email. They are always very polite & helpful. They followed up after the viatmin incident to make sure Scout was ok as well. I'm thankful for the quality service I have received so far with them. Hoping that I don't need to talk to them any time soon..... But if I do, I trust that they will continue to provide the high level of efficiency and quality th
Insurer: Healthy Paws
By: Erica