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Attention to Customer Satisfaction is Superb
I signed up for Embrace when I got my dog 3 years ago. He's a rescue who was 6 at the time. I knew that he might have some health issues down the road so I immediately got a policy. Since then, he's had 2 total ACL replacements and a couple of minor illnesses and I never had a single issue with my claims. Not only were they reimbursed quickly, someone always followed up by email to make sure I received the check. I have recommended Embrace to my dog owner friends and they are equally satisfied. What a fabulously well run company!
Insurer: Embrace
By: Sheri
Class act all the way around!!
Healthy Paws has been the most responsive pleasant company I have ever dealt with. They treat you and your pet with genuine kindness and very fast attention to your claims. They ARE there when you need them!!!
Insurer: Healthy Paws
By: S.
Easy
Communication is excellent. No questions or misunderstandings because they make the policies clear cut. I have 2 dogs with Embrace for many years and I am very satisfied. I would not change a thing. I love the fact that Embrace understands how important well visits (checkups and shots)are and they make provisions for that.
Insurer: Embrace
By: Janine
Nightmare
While it doesn't cover everything, it sure is nice to know that some of the bills will be paid! Nightmare had a $2600 dental bill, and you guys at least helped put a major dent in the cost! He says thank you because he's his cuddly deranged self playing without pain- and he just celebrated his 10th birthday!
Insurer: ASPCA
By: Karen
Trupanion saved Phoebe's life!
One late Sunday night my beautiful standard poodle a mere 2 years old began acting very strange. I was afraid, she acted as if she had a stroke, walking into the walls not responding to my calls. What to do but to take her to the hospital where they proceeded to admit her.The next morning the vet called, he wanted to do a CT scan, a sonogram and blood work. Two days later the results a huge abcess behind her left eye. Four weeks later after several more vet visits and alot of antibiotics Phoebe is a new dog! Begging to fetch the ball wanting to get up and go.Well as for me the total bill mounted up to almost seven thousand dollars, thank god I had pet insurance! Trupanion has been beyond wonderful, very responsive paying ninety percent of her medical expenses. Compassionate, fast a Godsend. I highly recommend Trupanion please tell all your pet loving friends about Trupanion.
Insurer: Trupanion
By: Gwenn
Trupanion saved Phoebe's life!
One late Sunday night my beautiful standard poodle a mere 2 years old began acting very strange. I was afraid, she acted as if she had a stroke, walking into the walls not responding to my calls. What to do but to take her to the hospital where they proceeded to admit her.The next morning the vet called, he wanted to do a CT scan, a sonogram and blood work. Two days later the results a huge abcess behind her left eye. Four weeks later after several more vet visits and alot of antibiotics Phoebe is a new dog! Begging to fetch the ball wanting to get up and go.Well as for me the total bill mounted up to almost seven thousand dollars, thank god I had pet insurance! Trupanion has been beyond wonderful, very responsive paying ninety percent of her medical expenses. Compassionate, fast a Godsend. I highly recommend Trupanion please tell all your pet loving friends about Trupanion.
Insurer: Trupanion Canada
By: Gwenn
Embrace is thorough, efficient and responsive
I was pleasantly surprised how efficient Embrace was in processing our wellness claim. We "adopted" a cat from a shelter and took her to our vet at The Georgetown (Delaware) Animal Hospital on 7/5/13. Embrace guided us through the claims process. We faxed our claim on 7/8 and we received our reimbursement check on 7/16/13 as promised. We would recommend Embrace to insure your pet.
Insurer: Embrace
By: John
Accommodating
Although we have yet to meet our deductible. Embrace reminds us to file claims so that they get applied toward annual deductible. Embrace has been quick to process the claims. Embrace has also been accommodating to me inquiries. We have two dog policies.
Insurer: Embrace
By: Mark
Wellness Reward
I was very happy with the service I received using my Welness Rewards
Insurer: Embrace
By: Susan
Great service, great support
I initially purchased Embrace insurance for my dog after hearing good reviews from other owners. I forgot I had the insurance until I really needed it - an emergency life and death bloat surgery that would have cost me $5000. Embrace covered it quickly - minus my deductible - and I was incredibly grateful to have that kind of coverage in a traumatic situation. Since then Embrace has covered various issues for my dog as he ages with no problems. The form is easy to submit through my vet's office, I get an email letting me know my claim is being processed and typically get another email telling me the coverage amount and letting me know the check is on the way - all within about two weeks. I've called with questions and always get a helpful person on the line, no automated system or waiting on hold. Great service all around.
Insurer: Embrace
By: Ruth