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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great company, happy customer
Great company, very easy to work with. User-friendly app.
Insurer: Spot
By: Julia
Quick response
Great customer service and quick response time.
Insurer: Spot
By: Brian Seltzer
Never had pet insurance, but thanks to Spot, I do!
Never had pet insurance. Because of Spot, I now believe in it!! Saved us several thousand dollars in our first year of having it! Thanks Spot!
Insurer: Spot
By: Eric Perry
I finally got some money on my dog’s…
I finally got some money on my dog’s recent vet visit
Insurer: Fetch
By: Beth Ann
Quick response and solution to issue
Quick response and solution to issue. Helpful and friendly
Insurer: Embrace
By: MKL
If I could leave less than one star I…
If I could leave less than one star I would. I was told this was a great pet insurance company, but they consider normal things such as tartar (which every human and dog has) as 'existing conditions' and do what other insurance companies do - 'deny, delay, defend.' To be clear - the 'pre-existing' conditions were - according to our vet and the surgeon - what are 'normal' conditions, such as having GI upsets from time to time. So, not something like a pre-existing diagnosis for cancer or parvo or anything like that, which would be understandable. PLUS, they wanted to be a 'secondary' insurance carrier. Anyway, I canceled my insurance after a few months! I also told a friend I'd recommended this to, to do the same, but she'd already decided that on her own, because she had the same issues. Terrible!
Insurer: Embrace
By: Elle A.
Efficient refund …
It was easy to send in the required documents through the website. The refund with my insurance was quick and efficient. It was deposited quickly. I was very pleased!
Insurer: Fetch
By: Frances
Great customer service
Great customer service, fast claims processing.
Insurer: Embrace
By: Aleta