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Please STAY AWAY FROM EMBRACE
Please STAY AWAY FROM EMBRACE. I would not recommend them to my worse enemy. They prey on people who love their pets, then do everything in their power to weasel their way out of coverage. DO NOT TRUST THESES PEOPLE!! 1. They dig into the smallest "preexisting condition" not to cover your pets. In this case they blamed a self inflicted scratched eye from a dry eye in 2022. Once my opthamologist was able to prove thats its not from dry eye, they want additional proof from my primary doctor. They then blamed a scratched eye from cataract. 2. They pride themselves as "24/7 Pet Health Line Through Pawsupport" that's a LIE. You can't reach them outside of their business hours. 3. Increased my monthly coverage by more than 50% without telling me. You can't find the billing statement unless you call to enquire or check your bank account. 4. It's hard to send them additional proof through the portal if you'd like to dispute their decision. You'd have to call and ask for an email. These people are pure evil and unethical, they DO NOT CARE about you or your animal. Please, do not make the same mistakes I did. THIS BUSINESS IS A SCAM!
Insurer: Embrace
By: Joe Goodhue
Not a friendly website
Not a friendly website. Had a difficult time figuring out what I wanted. I would rather just click on, “same as other pet”
Insurer: Nationwide
By: Lori
East and fast to set up
It was easy and fast to set this up. The lady was very informative and nice.
Insurer: Trupanion Canada
By: DENISE AIELLO
Fast service and nice website
Fast service and nice website
Insurer: Fetch
By: customer
Sign up was easy
Sign up was easy. They asked me to send my dogs health record and I asked my vet to do so, but didn't get a confirmation that they got them. Now, let's see if they stand behind their word on paying my vet bills. I've had other insurance companies but they didn't pay for anything so I dropped them.
Insurer: Trupanion
By: Julie
SPOT Is The Best
SPOT had the best pricing when I compared it to other pet insurance providers. Its app is very, very simple to use as well.
Insurer: Spot
By: Michael Marsh
Very thorough explanations on…
Very thorough explanations on everything within the policy on what’s covered and not covered
Insurer: Trupanion
By: Samantha
Claim was handled quickly and well
Claim was handled quickly and reimbursement went into my account automatically.
Insurer: Pets Best
By: David W
Confusing reply and the further instruction after i contacted Metlife.
I received this generic reply from Metlife 'Hello, Maurizio. We are sorry to hear of your frustrations regarding your experience with MetLife Pet Insurance. We would like to speak with you further regarding your experience. Please email us directly, with your contact information, at ..... and a team member will reach out to you directly. Thank you.' When I contacted Metlife they gave me an email to the CEO. I can't believe this a joke over $12?
Insurer: MetLife
By: MAURIZIO BENABDALLAH
Easy Peasy coverage!
Claims are super easy to file and reimbursements are quick! And my premium went down this year!! Option to cover preventative visits too - for much less than competitors.
Insurer: Spot
By: Doreen C