154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 31, 2025

Please STAY AWAY FROM EMBRACE

Please STAY AWAY FROM EMBRACE. I would not recommend them to my worse enemy. They prey on people who love their pets, then do everything in their power to weasel their way out of coverage. DO NOT TRUST THESES PEOPLE!! 1. They dig into the smallest "preexisting condition" not to cover your pets. In this case they blamed a self inflicted scratched eye from a dry eye in 2022. Once my opthamologist was able to prove thats its not from dry eye, they want additional proof from my primary doctor. They then blamed a scratched eye from cataract. 2. They pride themselves as "24/7 Pet Health Line Through Pawsupport" that's a LIE. You can't reach them outside of their business hours. 3. Increased my monthly coverage by more than 50% without telling me. You can't find the billing statement unless you call to enquire or check your bank account. 4. It's hard to send them additional proof through the portal if you'd like to dispute their decision. You'd have to call and ask for an email. These people are pure evil and unethical, they DO NOT CARE about you or your animal. Please, do not make the same mistakes I did. THIS BUSINESS IS A SCAM!

Insurer: Embrace

By: Joe Goodhue

Verified March 31, 2025

Not a friendly website

Not a friendly website. Had a difficult time figuring out what I wanted. I would rather just click on, “same as other pet”

Insurer: Nationwide

By: Lori

March 30, 2025

East and fast to set up

It was easy and fast to set this up. The lady was very informative and nice.

Insurer: Trupanion Canada

By: DENISE AIELLO

Verified March 30, 2025

Fast service and nice website

Fast service and nice website

Insurer: Fetch

By: customer

March 30, 2025

Sign up was easy

Sign up was easy. They asked me to send my dogs health record and I asked my vet to do so, but didn't get a confirmation that they got them. Now, let's see if they stand behind their word on paying my vet bills. I've had other insurance companies but they didn't pay for anything so I dropped them.

Insurer: Trupanion

By: Julie

Verified March 30, 2025

SPOT Is The Best

SPOT had the best pricing when I compared it to other pet insurance providers. Its app is very, very simple to use as well.

Insurer: Spot

By: Michael Marsh

Verified March 30, 2025

Very thorough explanations on…

Very thorough explanations on everything within the policy on what’s covered and not covered

Insurer: Trupanion

By: Samantha

March 30, 2025

Claim was handled quickly and well

Claim was handled quickly and reimbursement went into my account automatically.

Insurer: Pets Best

By: David W

March 30, 2025

Confusing reply and the further instruction after i contacted Metlife.

I received this generic reply from Metlife 'Hello, Maurizio. We are sorry to hear of your frustrations regarding your experience with MetLife Pet Insurance. We would like to speak with you further regarding your experience. Please email us directly, with your contact information, at ..... and a team member will reach out to you directly. Thank you.' When I contacted Metlife they gave me an email to the CEO. I can't believe this a joke over $12?

Insurer: MetLife

By: MAURIZIO BENABDALLAH

Verified March 30, 2025

Easy Peasy coverage!

Claims are super easy to file and reimbursements are quick! And my premium went down this year!! Option to cover preventative visits too - for much less than competitors.

Insurer: Spot

By: Doreen C

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