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No hassle with any claims and they…
No hassle with any claims and they reimburse quickly. Great experience.
Insurer: MetLife
By: Karen Pratt
Good service!
It took time to get comfortable with the website, but now it's really easy and they respond quickly.
Insurer: Embrace
By: Susan Tietjen
Claims are done very quick
Claims are done very quick. I am well satisfied with SPOT. 🐾
Insurer: Spot
By: AAT
We love Trupanion
The claims experience is so easy. Trupanion has been Titan’s insurance since he was 2 months old.!We love Trupanion!
Insurer: Trupanion
By: Titan
I’m still waiting for insurance…
I’m still waiting for insurance approval. It’s been many days now. I have not heard back from Nationwide
Insurer: Nationwide
By: customer
Easy to File
I submitted my invoices doctor's notes and test results very easily on my home computer. It took about 30 days to get paid for the claim. I was not notified by email but by a letter with the explanation of benefits attached for each charge. I found it very easy to do and I was satisfied with the amount of the claim that was paid.
I have had Trupanion for about 8-9…
I have had Trupanion for about 8-9 years for my pup and they have never let me down. I highly recommend Trupanion for all pet owners. My pup would not be here today if I didn’t have Trupanion to help cover and pay for all his medical issues, he is 14 years and 3 months old with Cushings disease and DMVD heart issue. I would not be able to pay for his care without Trupanion. Thank you Trupanion
Insurer: Trupanion
By: lawrence czarnionka
Horrific company, akin to UnitedHealthCare.
MetLife loves to take money from unsuspecting pet owners after being loyal to them for years without usage. This past renewal beginning 6-17-25, has an almost 50% markup from the prior year. They aren’t able to justify the high cost and yet now I’m stuck paying $150 or leave. Then my dog has “pre existing conditions” and other insurances won’t take him. I feel stuck and as if MetLife is exploiting pet owners on a daily basis.
Insurer: MetLife
By: AP
Trupanion the Best
Trupanion was suggested by the breeder of my dog. The best suggestion ever. Trupanion is very quick on their response to claims. I recommend them 100%.
Insurer: Trupanion
By: JS
Caring and quick reimbursement
Initially I thought they were looking for ways to not pay out. This is my fourth pet insurance experience and I felt to a point they just up costs and make things more difficult. Healthy Paws has not done this. My German Shepherd has Pannus and recently needed cruciate surgery on her knee Healthy Paws paid 80% as per my contract which I really appreciate. One suggestion: when filing a claim scanning receipt is clearer for them to read versus using a photo. That delayed some of my claims. In addition for surgeries like she just had It would be better if they paid hospital direct rather than having to come up with the full amount and wait to be reimbursed. That said, in general they are easy to work with and reimburse in a short time…usually 3 days later. Best insurance I’ve had so far.
Insurer: Healthy Paws
By: Ceilidh