154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 18, 2025

"I've had a positive experience with…

"I've had a positive experience with Spot Pet Insurance. Their communication has been clear and responsive, making the process smooth. Claim processing is fairly quick, and their premium options are reasonable. Overall, it's a reliable choice for pet insurance, and I’d recommend it.

Insurer: Spot

By: Wes

June 18, 2025

Such an easy website to use

Such an easy website to use, never had a problem with payment approval from Embrace. They do a great job.

Insurer: Embrace

By: Tom Corvo

Verified June 18, 2025

No Customer Loyalty

Been a customer with 5 Pets on plans for over 4 (some of them 6) years and was given misinformation by one of the customer representatives causing 3 of my pets plans to lapse. I was very understanding that mistakes happen and I had to reenroll them.. that was up until through the process my within a year records weren’t good enough and now I have to pay for an exam that would’ve been covered had I not been given misinformation. - If I’m completely starting over with a company I’ve been loyal to but isn’t willing to work with me in return, might as well shop around since have to start from complete scratch anyway.

Insurer: Nationwide

By: Disappointed Customer

June 17, 2025

Signed up hoping to get some…

Signed up hoping to get some reassurance that my pets would be healthy and taking care of with Trupanion.I was wrong I got five emails asking for the same information each time then I get met with rude agents that barely give ya the time of day horrible company.Canceling soon and looking for a good pet insurance provider cause trupanion ain't it

Insurer: Trupanion Canada

By: Jason Gilliss

June 17, 2025

It is Easy to file for a claim

It is Easy to file for a claim. Molly is new to our family. I'm Surry we have done right by her.

Insurer: Embrace

By: Harold Denman

Verified June 17, 2025

Customer service was awesome

Customer service was awesome. Everything was explained in detail to where we understood it and we love the coverage and the price. They have not been able to take out all of them and so we expect to

Insurer: Prudent Pet

By: shoppinfoolyahoo.com

June 17, 2025

Trupanion is not longer the company they used to be!Do NOT use this company

Do NOT use this company. Once a great company, no longer! We have had insurance with them for over 12 years and our dog was diagnosed with periodontal disease years ago and they said, no worries they will never use a diagnosis to increase your rates or not cover you in the future BUT guess what, now that she needs surgery they will not cover her costs of between $4k-6K (don't even get me started on the Vet pricing) because we did not have her teeth cleaning completed within 3 months of her pet visit. Had no idea, I advised them that our Vet left the practice and we just found another so missed out by 4 months. Does not matter, what the circumstances are, sorry! Take your money, put it aside and forget about using Trupanion! So disappointed and to those who say, oh we have had no issues, either did we! Wait for it!

Insurer: Trupanion Canada

By: Kimberley Q

Verified June 17, 2025

Easy & Fast Turnaround

Processing is easy and refunds come quickly. It has saved me so much money and isn’t inconvenient at all.

Insurer: MetLife

By: Audrey Ferguson

Verified June 17, 2025

Thank you for your prompt response and…

Thank you for your prompt response and caring nature when taking care of my pet.

Insurer: Trupanion

By: Linda

June 17, 2025

I have this insurance for my 2 pets

I have this insurance for my 2 pets, a cat and a dog for 5 years. I started paying $67 for both. Last year or year before the monthly payment increased to $88 for both, and I agreed to it because I thought it happened after we did submit claims after my dog's surgery. But now, only 1 or 2 years after, after I didn't submit any claims, they increased it to $125, which is almost 50% increase! It is insane ! They offer other options which you will need to pay insurance AND deductible not $250 that I have now, but %500 or even %1000. Before it happened I did recommend this insurance for everyone, but now I can say that it is unfair, increase should not effect all customers, it may affect those who did submit claims, even not all of them, only if it was a lot. How much we will pay in a few years, like for car insurance, $ 700 ?????

Insurer: Healthy Paws

By: Zhanna

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