154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Yes she was wonderful patient and very…
Yes she was wonderful patient and very informative I love MetLife and tell everyone about it so amazing
Insurer: MetLife
By: Deanna Fenzel
This will not be your average review
This will not be your average review. It is from the point of view of a customer that decided not to use Fetch. The reason for that decision was based on several factors. Number one was the incessant flood of emails that I received after adopting two kittens from an animal shelter, over two dozen emails so far. The second was the manipulative nature of the emails, with questions like "Do you consider pets to be part of the family?". The third is that after reading their policies and researching average pet owner veterinary expenses in the USA, it became obvious how they were making their money. The fourth was the reports of Fetch's escalation of premiums over time verses the actual rise in veterinary expenses nationwide and reports of increased premiums once claims were made. So bottom line....Thanks, but no thanks.
Insurer: Fetch
By: Not For Me
MetLife makes my life easier
MetLife makes my life easier. I have 3 pets on my policy and I know that if a medical emergency arises they will be covered. MetLife also approves claims very quickly. I had to take my dog to an emergency vet because he fell at the park, and all his vet expenses were covered.
Insurer: MetLife
By: Val Nunez
Great Pet Insurance
I really like MetLife pet insurance. The process of submitting claims online is super easy and contacting them via phone has been great when wanting to speak with a real person, especially since most companies now are mostly automated. I only wish claims didn’t take so long to get processed it sometimes can take up to 3 weeks to get my refund since it could take up to 15 business days. Other than that I have not had issues and the people who I’ve talked to over the phone are always super friendly and helpful.
Insurer: MetLife
By: Betsy S
I have 3 dogs on your insurance and…
I have 3 dogs on your insurance and always get great service. I was a customer with other pet insurance and by far you guys Rock!
Insurer: MetLife
By: Debbie and Edgar Berger
First time pet insurance claims
I am unfamiliar with dog insurance so I am not sure how to properly make a claim. There was information missing from the start and its been over a month. I still dont have my money to be reimbursed. I was told during my 3 rd call that in 24 to 48 hours I wpuld receive email. That was Friday June 20. Still have received no email. It looks like something is happening on the app but no email. I really could use the money like now for all of this. I need to pay my credit cards back so this has been a pretty frustrating process. Everyone was polite and helped update my case but I justvhave tonkeep calling to inquire aboutbwhats going on woth my multiple claims.
Insurer: MetLife
By: Ami Alexander
Always help representatives when I call…
Always help representatives when I call with a question or problem.
Insurer: MetLife
By: Robb Morss
They are very helpful every time I call…
They are very helpful every time I call they explain all my options for my dog
Insurer: MetLife
By: Sandra Juarez
Process was very simple.
Process was very simple.
Insurer: Nationwide
By: customer
MetLife comes through again.
This was not my first time submitting a claim. I have had good experiences in the past, and was expecting more of the same with my most recent claims. Once again, MetLife provided overall excellent service. I was very happy with the ease of submitting claims, the fast review of the claims, the clear explanation of what was covered, and the final decisions on paying the claims.
Insurer: MetLife
By: Dan R