154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

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14,160 reviews

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Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 08, 2020

Exceptional Customer Service

Trupanion has always been excellent in claim processing requests. Though this past claim exceeded all expectations as it was processed in under an hour from my call to the vet and their submission for a prescription refill. They seem to have stream lined the process to make it even easier for the customer. I am continually recommending Trupanion to everyone that I know that has pets.

Insurer: Trupanion

By: Christina

Useful
July 08, 2020

Fair pay outs and friendly helpful people on staff

Fair pay outs and friendly, helpful people on staff

Insurer: Trupanion

By: Cindy

Useful
July 08, 2020

Great

It was very easy doing the application and the claim and your response was very quick and efficient good job

Insurer: Trupanion

By: Philip

Useful
July 08, 2020

Great customer service and product

Great customer service and product

Insurer: Trupanion

By: Richard

Useful
July 08, 2020

Great Service!

Easy to work with and very fast at paying my claim.

Insurer: Trupanion

By: Lynn

Useful
July 08, 2020

Happy cat owner

Everything happened very quickly. The response was fast

Insurer: Trupanion

By: Susan

Useful
July 08, 2020

I always have an issue with claims.

I always have an issue with claims. Not what I expected from the company as it comes highly recommended by friends

Insurer: Trupanion

By: Elba

Useful
July 08, 2020

I am paying $95 a month.

I am paying $95 a month. The cat had a procedure that cost over$800. There will be three more visits. I made. Mistake in putting in the first large fee. I did not understand her reasons for what she was saying. In fairness I dropped a tea cup.

Insurer: Trupanion

By: Bliss

Useful
July 08, 2020

I appreciate that my call was handled quickly and smoothly by an agent.

I appreciate that my call was handled quickly and smoothly by an agent.

Insurer: Trupanion

By: Mary

Useful
July 08, 2020

I feel positive about the responsiveness and the pre-approval for Hugo's surgery.

I feel positive about the responsiveness and the pre-approval for Hugo's surgery. I hope the amount of coverage will be equally as good.

Insurer: Trupanion

By: Amy

Useful

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