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Excellent service.
Excellent service. Quick payment of claims. Helpful staff to answer my questions.
Insurer: Trupanion Canada
By: Gail
Find the service very good and effective
Find the service very good and effective
Insurer: Trupanion Canada
By: Jacqueline
Great company with which to do business.
We have always been treated with fast, caring and efficient service.
Insurer: Trupanion Canada
By: Marolyn
I asked Vet office to submit claim two times as I was very surprised I had not received an email from you.
I asked Vet office to submit claim two times as I was very surprised I had not received an email from you. The Vet's office staff were new so I asked them to submit again and, right away, received notification that the claim was reviewed and then the amount payable. You have always been quick to send a statement followed by the amount payable. I appreciate you not sending multiple emails.
Insurer: Trupanion Canada
By: Suzanne
It's easy and quick.
It's easy and quick.
Insurer: Trupanion Canada
By: Naomi
Kind loves pets and quite informative with the quotation requested which lead to getting our second puppy insured with Trupanion the next day.
Kind, loves pets and quite informative with the quotation requested which lead to getting our second puppy insured with Trupanion the next day. Insurance coverage was done with a different agent.
Insurer: Trupanion Canada
By: David
No reason not to
No reason not to
Insurer: Trupanion Canada
By: Delaine
Paid out before paying first premium
Activated our certificate for free 30 day trial coverage as suggested by our vet and received some money back from an emergency hospitalization, medication, and some bloodwork. Pretty easy to talk to reps and process claim. Expensive, now that we've extended our trial period and purchased a policy, but worth it, as I know I'm dealing with an insurer that pays.
Insurer: Trupanion Canada
By: Adam
Paying down our deductible!
Our vet sent our bill to Trupanion and we received an email telling us that it was being used to pay down our deductible.
Insurer: Trupanion Canada
By: Penny