154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 13, 2020

It was a pleasure to deal with Embrace Insurance

My first dealing with a claim and it was easy and. Got great help answering questions when filling out my first claim, I am very pleased with your service, thanks Liz

Insurer: Embrace

By: Liz

Useful
July 13, 2020

Good outcome on claim dispute

Recently, I took my dog into the vet to help with what turned out to be a bacterial ear infection. I submitted the claim to Nationwide, and this was the first time I ever had a claim denied in my year and a half as a customer. They said it was a pre-existing condition, likely because my dog had an ear infection as a puppy. I called their helpline explaining that these were 2 discrete infections that occurred over a year apart and was given instructions on how to dispute the claim. My only complaint about the dispute process would be that it’s not very digital- all instructions require printing and sending in forms, which wasn’t an option for me as I don’t have a printer and currently don’t have access to my office printer due to the pandemic. I ended up emailing my forms to support and was able to get my dispute approved in about 6 weeks. All in all I’m happy with the outcome, but I would encourage a review of the dispute instructions on Nationwide’s part.

Insurer: Nationwide

By: Morgan

Useful
July 13, 2020

The easiest site I ever navigated

The easiest site I ever navigated through ! I feel my dog and I will be very safe w SPOT. Thank you.

Insurer: Spot Canada

By: Chrystal

Useful
July 13, 2020

They lady was very helpful upbeat and polite!

They lady was very helpful, upbeat and polite!

Insurer: Trupanion Canada

By: Tanya

Useful
July 13, 2020

We always receive outstanding customer service and prompt payment.

We always receive outstanding customer service and prompt payment.

Insurer: Trupanion Canada

By: Joann

Useful
July 13, 2020

Well the cost for one thing.

Well, the cost for one thing. Trupanion ain't cheap. I had Bentley on a plan a few months back with Trupanion but let it lapse when the credit card expired. Big mistake. The monthly cost was around $100. But this renewal has put it up to $235+. Which is a big hit. I'm a pensioner.

Insurer: Trupanion Canada

By: Cecil

Useful
July 13, 2020

I absolutely love this company

Thank you so much. I was very emotional as we lost a puppy in a tragic way & they were able to pull up our account via phone number & help us with what we needed to get done. I absolutely love this company.

Insurer: AKC

By: Stephanie

Useful
July 13, 2020

Very professional and highly pleased by the customer service given by her

I didn't catch the name of the specialist I spoke to - but she was extremely kind, enthusiastic with her voice and patient with my multiple questions. Very professional and highly pleased by the customer service given by her.

Insurer: AKC

By: Elliot

Useful
July 13, 2020

Ver professional

I wasn't expecting to get the money back for the first payment. But being that we only had this for 4-5 days, we ended up getting it back. The person was so nice and was very professional. Thank you

Insurer: AKC

By: Jacob

Useful
July 13, 2020

The easiest site I ever navigated

The easiest site I ever navigated through ! I feel my dog and I will be very safe w SPOT. Thank you.

Insurer: Spot

By: Chrystal

Useful

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