154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 13, 2020

The service has been great for 5 years but the website has become a mess over the last few months.

The service has been great all along. The website has not been very good lately. I am not able to access my documents, etc.

Insurer: Nationwide

By: Pat

Useful
July 13, 2020

Horrible experience

Contacted customer service by chat at least 5 to 10 times and they always ended the conversation before I even got to ask the question

Insurer: Pets Best

By: Jonathan

July 13, 2020

Outstanding Customer service

My Cat ate some Lilies that could be very poisonous and we immediately took him to the vet were he recovered nicely. Filing my claim was easy and was responded to immediately. Great customer service, communication.

Insurer: Nationwide

By: David

Useful
July 13, 2020

Amazing coverage and quick payment

Quick review of claim and payment. No hassles ever with the claims I’ve submitted. I highly recommend Nationwide Pet Insurance to everyone with a pet.

Insurer: Nationwide

By: Todd

Useful
July 13, 2020

Easy and Quick. Excellent communication.

I am so happy I purchased this insurance. It is so quick and easy. I only wish our personal insurance was this easy!

Insurer: Nationwide

By: Jo

Useful
July 13, 2020

This new system of submitting claims is so much easier!!

This new system of submitting claims is so much easier!!

Insurer: Nationwide

By: Jonnell

Useful
July 13, 2020

Highly recommend

Very beneficial and easy to file claims. Will always have Nationwide for pet insurance needs

Insurer: Nationwide

By: vala

Useful
July 13, 2020

I am very pleased with the nationwide pet insurance customer service.

This is my first time having pet insurance and nationwide has been great. The customer service is great and it’s easy to submit a claim.

Insurer: Nationwide

By: Sandra

Useful
July 13, 2020

Great Coverage & Service

I have consistently had excellent experiences with Pets Best Health Insurance. We travel with our dog, who was injured last year while we were out of state. The peace of mind knowing her injuries were covered was wonderful. Two weeks ago, our dog was hospitalized, and Pets Best processed our claim in less than two weeks, paying for everything after the deductible with no problem. I have also called when I had questions, and their customer service is always knowledgable and compassionate. I recommend Pets Best to every pet owner I know!

Insurer: Pets Best

By: Lori Hilliard

July 13, 2020

Piece of mind during a difficult time

Our dog was so sick and we were fearful of him dying. With Nationwide Pet coverage we didn't hesitate to get him the most comprehensive tests and treatments because we knew we would be reimbursed with no hassle.

Insurer: Nationwide

By: Heather

Useful

Compare top pet insurance providers plans.