154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 14, 2020

Nationwide is responsive and GREAT. Thank you

We appreciate your value and courteous, efficient and thorough process

Insurer: Nationwide

By: Bob

Useful
July 14, 2020

Awesome pet insurance

Nationwide is by far the best

Insurer: Nationwide

By: Suzanne

Useful
July 14, 2020

Fantastic pet insurance

I am so pleased with Nationwide pet insurance. My puppy has been sick a few times and they are always there to help out. It's so reassuring knowing I can get her the help she needs. I would, and do, recommend this to anyone who is searching for a pet insurance provider.

Insurer: Nationwide

By: Kendall

Useful
July 14, 2020

Easy to use, Essential to Have

As an owner of an accident prone dog, this service is a must. The ability to contact a vet at any time and no longer worry about the financial burden of a random accident (which we all know puppies are capable) is fantastic. Both myself and my pups are extremely glad to be nationwide members.

Insurer: Nationwide

By: Harrison

Useful
July 14, 2020

quality insurance, fair price

Nationwide has provided great coverage at a reasonable price through my wife's work for both of my dogs. Probably has been close as far expenses vs premiums would have been, but the knowledge that it will cover 90% of potential issues keeps our mind at ease. Have not had a problem getting any claims paid, and paid quickly.

Insurer: Nationwide

By: Mike

Useful
July 14, 2020

Fantastic

Love this company! Great job always! Thank you!

Insurer: Nationwide

By: Evangeline

Useful
July 14, 2020

There are way better companies out there

Figo is not a good pet insurance company and I wouldn't be comfortable recommending it to my friends and family. When I was first shopping for pet insurance I ran across a ton of negative reviews accusing Figo of doing a bait and switch, where the first year's policy is reasonably priced but then it doubles the next year. I asked a Figo customer service rep if that actually happened and she denied it. It was one of those situations where either the rep had been lied to or she was lying to me, neither of which is good. She recommended that I request a quote for my pet but aged one year older to see how my premium would increase after one year. That seemed fair, so i did that. The increase was from $48 to $54 and that seemed fair so I bought the policy. They messed up the first claim. They applied the office fee toward my deductible even though i hadn't paid for that option. I called them to let them know of the mistake. They were embarrassed, which is the correct response. It is embarrassing to be an insurance company and not know how to process your own claim. At some point during my first year, the company announced that they were changing underwriters because they got so many complaints about doubling premiums (guess that was true after all). When I moved from Phoenix, AZ to a small town in Minnesota and went to renew my policy, they wanted to increase my premium from $48 to $68. I called to ask why there was such a big increase and they said it was because I had moved and vet care is more expensive in my new location. In what universe is pet care more expensive in a small midwestern town than it is in ANY large metropolitan area? I HATE being lied to by companies so I found a new pet insurance company. Plus, the deductible increased from 1000 to 1500 and I lost some other benefits I cant remember right now, but they wanted more money for it. I cancelled my Figo account and received an email confirming cancellation. The next month they still charged me the premium. At that point I was in the middle of changing banks and had a minimal amount of money in my old bank acct, which was linked to Figo. The payment overdrew my bank account. They refused to cover the charges. So ask yourself this... if you're in the middle of a medical emergency with your pet, who may be the love of your life, will you be able to trust a company that has repeatedly lied to you and been unable to follow their own claim procedures? Can you really trust them to be there for you and your pet in time of desperate need? I don't want to be in the position of having to choose to put down my pet because I cant afford the treatment because my pet insurance company can't get itself together. Me, I'll go with a company that's better established, doesn't outright lie to me, and knows what it's doing. Two stars instead of one because the price was good for that first year and bc they do respond really quickly when you contact them.

Insurer: Figo

By: Sreypani

July 14, 2020

Claims are easy to file

Claim filing and customer service is great the reason for the 8 rating is I wish the prices were not that high. If they could be lowered, you would receive a 10.

Insurer: Nationwide

By: Brenda

Useful
Verified July 14, 2020

HealthyPaws has the easiest platform to…

HealthyPaws has the easiest platform to use and their claim process is extremely speedy. The moment I submit a claim, they send an email to confirm receipt and then always processes my claims with a detailed explanation within the specified time frame. My poor pup has been through a lot with bladder surgery and I'm thankful to have HealthyPaws support us through this time.

Insurer: Healthy Paws

By: Sharon Tran

July 14, 2020

Great experience

Very satisfied client so happy i chose Pets Plus Us. Price, service they have it all.

Insurer: Pets Plus Us

By: Carla

Useful

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