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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super quick to respond to my questions.
Super quick to respond to my questions. I also feel the support in hard times I am going through with my pet. They care about you and your fur baby.
Insurer: Trupanion
By: Marlen
Highly knowledgeable
The person I talked to over the phone was easy to talk to and highly knowledgeable about veterinary medicine. He also took the time to go over the details of the plan with me and was thorough in answering my questions.
Insurer: Trupanion
By: Jin
So easy!
The rep on the phone answered all my questions and made signing up easy.
Insurer: Trupanion
By: Jan
The representative was very helpful in adding my new baby and he was very friendly.
The representative was very helpful in adding my new baby and he was very friendly.
Insurer: Trupanion
By: Casey
The representative was very helpful knowledgeable and easy to talk to
The representative was very helpful, knowledgeable and easy to talk to
Insurer: Trupanion
By: Manuel
Fast claims processing
The servicing time for claims is incredibly fast.
Insurer: Trupanion
By: Michael
Great service!
There was an issue with a couple of the claims I filed and once I contacted customer care it got taken care of super quickly and efficiently. I am very appreciative.
Insurer: Trupanion
By: Ana
Very Satisfied
Trupanion has always been efficient and punctual with their explanations and reimbursements.
Insurer: Trupanion
By: Evelyn
Trupanion has been absolutely wonderful to me and my family over the past 9 years.
Trupanion has been absolutely wonderful to me and my family over the past 9 years. Our two Westies, Brody and Max, are both covered by their pet insurance, and Trupanion readily assists me with reimbursing on so many of our (sometimes expensive!) vet bills. They process their online claims SUPER quickly, and I typically see the reimbursement in my checking account within a week! Their customer service over the phone is excellent, too; their staff is very friendly, helpful, and supportive. They are kind, listen well, and you can tell they love animals. I recommend Trupanion to all of my friends, family, co-workers, and even strangers in the vet's office! Thank you, Trupanion; your company has been a godsend to us!
Insurer: Trupanion
By: Pam
Great company
Trupanion has been there for my dog since the time I enrolled in your service when she was just a puppy. Your staff is very caring and truly cares about my pet's well being. On top of this, processing a claim is simple and quick. Thank you to everyone at Trupanion!
Insurer: Trupanion
By: Madeleine