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Ms.Kathryn Woods
I have just joined and had a pet emergency just hours after! So far my dealings with Trupanion have been very good.When I called on a Saturday night after 11,the woman I spoke to was pleasant and very helpful.After receiving my bill,I had to call again and Patrick,the gentleman helping me,was able to assist me and make me laugh.
Insurer: Trupanion
By: Katherine
I liked viewing an example of the policy beforehand and the various options and add on riders.
I liked viewing an example of the policy beforehand and the various options and add on riders.
Insurer: Trupanion
By: Elizabeth
I'm disappointed that you don't cover office visits or shots at list you should pay a small portion
I'm disappointed that you don't cover office visits or shots at list you should pay a small portion
Insurer: Trupanion
By: Denise
Lani took extra time to explain the complicated insurance language.
Lani took extra time to explain the complicated insurance language. very personable, keep her around
Insurer: Trupanion
By: Stan
Processing Claims and what is not approved is always a challenge
Processing Claims and what is not approved is always a challenge
Insurer: Trupanion
By: Paulette
They are helpful and informative anytime I call them for information.
They are helpful and informative anytime I call them for information.
Insurer: Trupanion
By: Marilyn
Excellent Customer Service Representative
My representative was outstanding
Insurer: Trupanion Canada
By: Amanda
highly efficient customer service
Phenomenal customer service! All of my questions were answered and sign up was quick and easy.
Insurer: Trupanion Canada
By: Kim
First timer
Reached out to many and it was the most recomended
Insurer: Trupanion Canada
By: Alexandre