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Always been there for my 2 dogs and feel safe in the knowledge that they are there to support me if needed with my dogs care
Always been there for my 2 dogs and feel safe in the knowledge that they are there to support me if needed with my dogs care
Insurer: Trupanion
By: Nadia
Because you don't come across as advertised.
Because you don't come across as advertised. I'm trying to save my dogs life and y'all won't cover and I can't afford it.
Insurer: Trupanion
By: Ronald
Always A Pleasure
Claim submission is very simple and claims were resolved in a very timely manner. A pleasure to do business with.
Insurer: Trupanion
By: Sonya
Good Service
Claims are quick and easy to process. Deductibles aren't too high depending on plan.
Insurer: Trupanion
By: Ryan
Completely easy and companionate
Completely easy and companionate
Insurer: Trupanion
By: Francis
During the call it turned out Trupanion still had my old address and I was being overcharged for my location.
During the call, it turned out Trupanion still had my old address, and I was being overcharged for my location. He would not give me a credit for those months I pay more than I should have.
Insurer: Trupanion
By: Sandro
Great coverage and easy to manage claims
Easy to submit claims and gets result quickly.
Insurer: Trupanion
By: Weiwei
Eduardo was very courteous helpful and answered all my quesions
Eduardo was very courteous , helpful and answered all my quesions
Insurer: Trupanion
By: Earl
Everyone I spoke to was so pleasant and so helpful.
Everyone I spoke to was so pleasant and so helpful.
Insurer: Trupanion
By: Bonita
20% increase, on a 3yr old dog!
Even though they HAVE made small payouts, after reaching the deductible, a 20% increase on a 3-year old mutt, is outrageous! Not that they give a hoot, when you call for an explanation. Just a "we don't usually do that, but...." Yeah, okay. And when we did need a reimbursement, we had to ask for it, repeatedly. One time they told me, it was because the vet wasn't responding; then you contact your vet, who forwards you THEIR response, that was returned to. aspca within 24 hours, of their request. So I got in touch with my vet, to ask how much their average prices had increased, over the past three years. It was a bit harder to get a true picture, but "it definitely isn't. 20%." I understand it's a business, but why be so greedy? If I upped my prices, I'm fairly certain my customers would be irate. Just curious if they did these increases across the board, like CS told me, they did? So now we're shopping for new insurance, possibly lifetime, as I thought it'd be with aspca. I dont like the thought of writing negative reviews. I mainly wanna know, if anyone else is dealing with this?
Insurer: ASPCA
By: tholkien