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Select Healthy Paws
I selected Healthy Paws for my dog Sage in 2017 after we got her. My biggest concern in adopting a pet was affording those random emergencies or injuries that can pop up out of nowhere. I chose Healthy Paws based on the fact I saw it had #1 ratings on consumer websites, the premiums were affordable, and there was no limit on reimbursement. Earlier this month Sage started exhibiting pain, and we couldn't figure out from where, or why. We brought her to the emergency vet, and 2 nights, x rays, an mri, a spinal tap and countless pain management medications later, we had no answers, but had a bill for $5,400. I was equally relieved and nervous about the fact we had pet insurance. I was relieved at the prospect of being reimbursed for part of the bill, but I was extremely nervous that I was about to find out that I had been paying for a scam all this time, and that they wold find a way to reject our claim. My husband and I are attorneys, so skepticism is our nature, and we know all too well that contracts typically are designed to protect the company rather than the consumer. We are especially skeptical of anything that is supposed to pay us money, especially considering that our claim was approx. 4x what we had paid in premiums so far. But I worried for nothing. Less than a month after submitting the claim I got a check in the mail for exactly what I expected they would cover (80% of the bill, minus our $250 deductible, excluding the initial emergency exam and her 2 week exam). I called customer service very anxiously several times during the pendeancy of the claim to make sure I was uploading the documentation they needed, etc, and every time I waited less than 5 minutes to speak with someone, and the representative was always kind, patient and professional. I am thankful that I chose Healthy Paws to insure my pets- after all, it saved me almost $4,000.
Insurer: Healthy Paws
By: Caitlyn Kelly
Excellent service without long delays
One of our cats is older and we have tried two other companies during her 16 years with us. Pet Embrace has given us the best service as well as the easiest-to-understand coverage. It's easy to reach a knowledgeable Embracer by phone, and claims have been covered quickly. This our fourth year with Embrace Pet, and we will stay with them as long as our pets are with us. We're so glad that we found them!
Insurer: Embrace
By: Rosemary
You guys were there when my Sunny Bun…
You guys were there when my Sunny Bun needed extensive (not to mention VERY expensive) medical care and I owe you guys big time for existing because without her insurance she wouldnt be here today.
Insurer: Trupanion
By: Isis
Everything has been great so far
Everything has been great so far and my first claim for our preventative coverage was processed quickly.
Insurer: Spot
By: Stephanie
Well care
I received reimbursement for a well care visit quickly & am pleased with the insurance.
Insurer: Spot
By: Peggy Cary
Excellent service!
I have been able to provide care for my pets that would have been unobtainable without the assistance of Trupanion. Claims are processed quickly and the customer service team has always been so helpful and friendly. I highly recommend them!
Insurer: Trupanion Canada
By: Amy
They paid for what they said they would…
They paid for what they said they would pay for. No hassle. Rare with an insurance company.
Insurer: Trupanion
By: Adam
Trupanion has been there for my kitties…
Trupanion has been there for my kitties and never had an issue that couldn’t be solved. They have great customer service and open 24/7. I will continue to tell everyone about them and I will have them for all my kitties now and future.
Insurer: Trupanion Canada
By: Chrissie
Easy claims and great customer service!
Healthy Paws makes filing claims a breeze with their app, just snap a picture of the bill and they process the claim and send you your money. They also have great customer service and care about your pet! Highly recommend!
Insurer: Healthy Paws
By: Alex
Grateful for the assistance
Due to the 4th of July chaos, my puppy ate rocks. It took 24 hours of testing to be sure all rocks were thrown up. That cost 1000 dollars. Thanks to my pet insurance through Nationwide, I only paid 23 dollars. I'm extremely grateful for the assistance.
Insurer: Embrace
By: Deborah