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Extremely patient and addressed my concerns.
Extremely patient and addressed my concerns.
Insurer: Trupanion
By: Steve
Great
Filed claim for insulin for Frappachino everything went as expected.
Insurer: Trupanion
By: Julie
first claim and I'm already getting "pre-existing condition" which is not true.
first claim and I'm already getting "pre-existing condition" which is not true. also information was mis-interpretted from the Vet report and is also not correct.
Insurer: Trupanion
By: Karen
Top customer service
Great and knowledgeable customer service
Insurer: Trupanion
By: Fred
So glad I chose Trupanion!
Great every time!
Insurer: Trupanion
By: David
Helpful cheerful answered my questions sent email immediately.
Helpful, cheerful, answered my questions, sent email immediately.
Insurer: Trupanion
By: Cystal
I asked if another request for records could go out to my vet.
I asked if another request for records could go out to my vet. You have done 2 without a response from the vet. I was told no that you have a limit of how many you do. Since I am paying almost 100 a month, it seems two minutes of time could be used to honour a written request from me. I realize the lack of information is not your fault, but it is needed for my claim.
Insurer: Trupanion
By:
A fan for life
I had my 4 mo. Old Golden Retriever puppy checked for hip dysplasia when we got him, no problems were found at that time. We joined Trupanion The same day via our Vet, Hope Crossing. At 10 mos he started limping. He was diagnosed with severe bilateral hip dysplasia. He is now recovering from his first hip surgery and progressing well. It has been a stressful time especially with the pandemic making appointments difficult. Trupanion took all my anxiety about having Quinn treated and my claim was processed and paid before he was off the pain meds! Thank you Trupanion! I'm a fan for life.
Insurer: Trupanion
By: Laura