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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Honest, compassionate service
Always easy to claim and everyone I've ever talked to at Trupanion has been polite, compassionate and organized!
Insurer: Trupanion Canada
By: Carolyn
Claims
Always quick to pay our claim!
Insurer: Trupanion Canada
By: Michael
Because I'm frustrated with the cost of insurance that was promised to me would never go up in price.
Because I'm frustrated with the cost of insurance, that was promised to me, would never go up in price. Otherwise, the one or two claims I've had over the years have gone smoothly. I dont think I'll ever insure another pet though.
Insurer: Trupanion Canada
By: Sandi
Besides one phone call with a gentleman who was not to friendly 99 percent of the time you guys are pretty awesome and empathetic to deal with.
Besides one phone call with a gentleman who was not to friendly, 99 percent of the time you guys are pretty awesome and empathetic to deal with. I'm hoping my negative encounter with this gentleman won't happen again.
Insurer: Trupanion Canada
By: Lynn
Christine was very helpful as she explained the different options that were available to me.
Christine was very helpful as she explained the different options that were available to me.
Insurer: Trupanion Canada
By: Donna-Rae
Every person I have talked to is knowledgeable and friendly.
Every person I have talked to is knowledgeable and friendly. I feel more secure having the pet insurance and my experiences have all been great!
Insurer: Trupanion Canada
By: Angela
I am new to Trupanion.
I am new to Trupanion. Katie, service rep, was really great and helpful. Thank you!
Insurer: Trupanion Canada
By: Christine
Satisfied.
It was quick and easy.
Insurer: Trupanion Canada
By: Kristy
Prompt claim processing
My claims are acknowledged immediately and I usually get a cheque in a few days!
Insurer: Trupanion Canada
By: Daniela
Excellent service and quick payment
Received payment within a couple of days of submitting claim. Very happy with this company.
Insurer: Trupanion Canada
By: Steven