154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 01, 2020

Healthy Paws Pet Insurance is well worth the investment

We signed up for Healthy Paws when our puppy came home in 2016. We submitted several claims over the past four years, including our most recent claim for major leg surgery. Healthy Paws processed the claim immediately and we received the reimbursement check 8 days after surgery. I recommend Healthy Paws to all my friends.

Insurer: Healthy Paws

By: Mark

Useful
August 01, 2020

what would you say

hi

Insurer: ASPCA

By: luisa

Useful
August 01, 2020

Get Healthy Paws!

Our dog needed a very expensive surgery on her leg. Submitting the claim was really easy. Their quick response and compassionate inquiry helped emotionally as well as financially during our ordeal. I couldn't be happier with Healthypaws and am so glad I signed up.

Insurer: Healthy Paws

By: Ann

Useful
August 01, 2020

Pets best is the best insurance

Pets best is the best insurance. Claims are so easy and efficient

Insurer: Pets Best

By: Loree Weber

August 01, 2020

Issues for Rescue Owners

I hate leaving poor reviews but I want others to know the issue we have faced with our rescue. Our claim was denied because they didn’t have enough medical history. We explained that our 3 year old Mastiff was a rescue and we don’t have any history besides her spay. I sent those records and explained twice that her name has changed since being rescued. We are attempting to reopen the claim for our very healthy pup and are waiting to see what happened. It’s been a headache and with Covid-19 I’m sure it will take even longer to receive a response (which I’m understanding of) we shall see.

Insurer: Pets Best

By: AJ

Useful
Verified August 01, 2020

I'm so glad I got Healthy Paws!

Our dog needed a very expensive surgery on her leg. Submitting the claim was really easy. Their quick response and compassionate inquiry helped emotionally as well as financially during our ordeal. I couldn't be happier with Healthy Paws and am so glad I signed up. I just recommended them to my neighbor.

Insurer: Healthy Paws

By: Ann Hollensen

August 01, 2020

Amazing Interaction...

My Bouvier is 15 months. I thought about getting pet insurance every time I went to the vet. I loaded up with brochures from a multitude of pet insurance providers, and did nothing until today. I called AKC and spoke with Michaela. She was, no doubt, what I had been waiting for! She was amazing. I asked her to advise me on the best options for a breed that is known for some possible issues. She knew her stuff, and walked me through the process with clarity, and a sense of humor. She mentioned things I hadn’t thought of but should have since I had owned Bouviers in the past. I ended up with coverage that will give me peace of mind regardless of what comes our way.

Insurer: AKC

By: Barry Chodak

Verified August 01, 2020

Exceptional claims service

First puppy ever. Decided to get pet insurance a few years ago. Did not get insurance before as I was always concerned about the potential difficulty in making an insurance claim and getting payment if my puppy got sick. Well, our puppy got sick recently and we took her to the vet. The vet hospital did a lot of CT scans etc. and determined that our puppy had an enlarged liver. Total cost was around $ 4,000. The hospital sent the invoice directly to Trupanion. Within about a week I got an e-mail from Trupanion that the claim had been processed and paid as per the policy. I am extremely impressed and will recommend Trupanion to all others whenever possible. Thank you Trupanion for coming through as promised and the wonderful support.

Insurer: Trupanion Canada

By: TC

Useful
August 01, 2020

Terrible customer service, list over a 1000$ in claims, lots of excuses

Can’t submit claims online or review past claims. Months before you get a reimbursement, several calls , missing documents....I do not recommend this company

Insurer: Pets Plus Us

By: Natalie

Useful
August 01, 2020

I've had a great experience with Pets Best!

After reviewing many policies I felt good choosing Pets Best. They have communicated very well through email to give updates on claim status. It's been exactly what I was looking for. I've never had pet insurance on any of my dogs but I highly recommend Pets Best! The policy is clear and I appreciate the communication! Thank you Pets Best!

Insurer: Pets Best

By: Paula

Useful

Compare top pet insurance providers plans.