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Besides one phone call with a gentleman who was not to friendly 99 percent of the time you guys are pretty awesome and empathetic to deal with.
Besides one phone call with a gentleman who was not to friendly, 99 percent of the time you guys are pretty awesome and empathetic to deal with. I'm hoping my negative encounter with this gentleman won't happen again.
Insurer: Trupanion Canada
By: Lynn
Christine was very helpful as she explained the different options that were available to me.
Christine was very helpful as she explained the different options that were available to me.
Insurer: Trupanion Canada
By: Donna-Rae
Every person I have talked to is knowledgeable and friendly.
Every person I have talked to is knowledgeable and friendly. I feel more secure having the pet insurance and my experiences have all been great!
Insurer: Trupanion Canada
By: Angela
I am new to Trupanion.
I am new to Trupanion. Katie, service rep, was really great and helpful. Thank you!
Insurer: Trupanion Canada
By: Christine
Satisfied.
It was quick and easy.
Insurer: Trupanion Canada
By: Kristy
Prompt claim processing
My claims are acknowledged immediately and I usually get a cheque in a few days!
Insurer: Trupanion Canada
By: Daniela
Excellent service and quick payment
Received payment within a couple of days of submitting claim. Very happy with this company.
Insurer: Trupanion Canada
By: Steven
Short wait time.
Short wait time. Fast solution call with Zach.
Insurer: Trupanion Canada
By: Carmen
So helpful in our time of need
So helpful in our time of need
Insurer: Trupanion Canada
By: Sasha
The customer service representative was really kind and spoke clearly.
The customer service representative was really kind and spoke clearly. Pleasant experience. Thank you
Insurer: Trupanion Canada
By: Tanya