154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

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Providers with highest rating

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Trupanion

62,998 reviews

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Category with most reviews

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August 04, 2020

Great customer service

Great customer service

Insurer: Trupanion

By: Debra

Useful
August 04, 2020

have never has a problem

have never has a problem

Insurer: Trupanion

By: Nancy

Useful
August 04, 2020

Incredible satisfied w/ my reimbursement

I am incredibly appreciative of the help I received in paying for my dogs bills. He was showing odd signs and after bringing it up to the doctor they felt we needed to run many tests. Bad results lead to more and more tests. Trupanion without questions helped cover all of this. We are close to a diagnosis and treatment. I would have never decided to investigate further without help paying for this. Thank you!

Insurer: Trupanion

By: Jennifer

Useful
August 04, 2020

I am very disappointed in the 20%rate increase that I was never made aware of.

I am very disappointed in the 20%rate increase that I was never made aware of. All of a sudden this month my rate went up without any notice. You do not disclose when a customer signs up that the rate increases annually and 20% is quite a big hike.

Insurer: Trupanion

By: Tonya

Useful
August 04, 2020

Satisfied Dog Mom

I felt this was a good choice for my new puppy. The customer service enrolling was incredible and made me and Huck feel welcome. I have already referred Trupanion to a friend with a new puppy! Good service for pet owners who want to keep their pets healthy and happy! I love the collar tag with information!

Insurer: Trupanion

By: Kathy

Useful
August 04, 2020

I have always had a positive customer service experience.

I have always had a positive customer service experience.

Insurer: Trupanion

By: Deborah

Useful
August 04, 2020

I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago.

I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago. I spoke with representatives of your company at the time about this. I have told my clients about this experience as well.I feel your company mishandled it and I hope you will change that part of the policy in the future.

Insurer: Trupanion

By: Barbara

Useful
August 04, 2020

I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.

I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.

Insurer: Trupanion

By: Andrea

Useful
August 04, 2020

I just had an online chat to answer some questions.

I just had an online chat to answer some questions. I was quick and very reassuring.

Insurer: Trupanion

By:

Useful
August 04, 2020

I love this company always helpful!

I love this company, always helpful!!

Insurer: Trupanion

By: Candida

Useful

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