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Great customer service
Great customer service
Insurer: Trupanion
By: Debra
have never has a problem
have never has a problem
Insurer: Trupanion
By: Nancy
Incredible satisfied w/ my reimbursement
I am incredibly appreciative of the help I received in paying for my dogs bills. He was showing odd signs and after bringing it up to the doctor they felt we needed to run many tests. Bad results lead to more and more tests. Trupanion without questions helped cover all of this. We are close to a diagnosis and treatment. I would have never decided to investigate further without help paying for this. Thank you!
Insurer: Trupanion
By: Jennifer
I am very disappointed in the 20%rate increase that I was never made aware of.
I am very disappointed in the 20%rate increase that I was never made aware of. All of a sudden this month my rate went up without any notice. You do not disclose when a customer signs up that the rate increases annually and 20% is quite a big hike.
Insurer: Trupanion
By: Tonya
Satisfied Dog Mom
I felt this was a good choice for my new puppy. The customer service enrolling was incredible and made me and Huck feel welcome. I have already referred Trupanion to a friend with a new puppy! Good service for pet owners who want to keep their pets healthy and happy! I love the collar tag with information!
Insurer: Trupanion
By: Kathy
I have always had a positive customer service experience.
I have always had a positive customer service experience.
Insurer: Trupanion
By: Deborah
I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago.
I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago. I spoke with representatives of your company at the time about this. I have told my clients about this experience as well.I feel your company mishandled it and I hope you will change that part of the policy in the future.
Insurer: Trupanion
By: Barbara
I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.
I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.
Insurer: Trupanion
By: Andrea