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Success
We were very happy with our choice. The claim was easy to file. The reimbursement into our checking account was fast. And the monthly cost is reasonable.
Insurer: Healthy Paws
By: Ginger
Great friendly service needing a small improvement...
The company is great to deal with. Easy signup and streamlined claim process. Customer service is easy to connect and is very personable to deal with. One star was taken away due to the company's lack of transparency. This issue can be rectified if the client performs due diligence before signing up but there is a "pre-enrollment exam" that is required and that requirement is not very clear in the brochure or on its website. An awkward interaction was necessary to resolve this issue but fortunately, the company's amicable customer service came through and resolved the issue satisfactorily. Otherwise, I highly recommend this service to pet owners.
Insurer: Healthy Paws
By: Eddie
Healthy Paws Pet Insurance is a Great Choice!
I am so thankful we got Healthy Paws Pet Insurance for our dog! Speaking to the team whenever an issue comes up is easy, and they've helped us pay for costly procedures over the past couple of years. I highly recommend Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Rebecca W
The website was very easy to understand
The website was very easy to understand
Insurer: Spot
By: Jesus Estremera
Healthy Paws Pet Insurance is a Great Choice!
I am so thankful we got Healthy Paws Pet Insurance for our dog! Speaking to the team whenever an issue comes up is easy, and they've helped us pay for costly procedures over the past couple of years. I highly recommend Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Rebecca
The company is great to deal with
The company is great to deal with. Easy signup and streamlined claim process. Customer service is easy to connect and is very personable to deal with. Almost took away one star due to the company's lack of transparency. This issue can be rectified if the client performs due diligence before signing up but there is a "pre-enrollment exam" that is required and that requirement was not very clear in the brochure or on its website. An awkward interaction was necessary to resolve this issue but fortunately, the company's excellent customer service came through and resolved the issue satisfactorily. Otherwise, I highly recommend this service to pet owners. I did not expect my healthy 2 year old Maltipoo to injure herself playing fetch but it did and needed a deep pocket medical atttention and in the end, Healthy Paws came through.
Insurer: Healthy Paws
By: Eddie Lee
KEEPS GETTING BETTER
Embrace keeps getting better! They include payment for meds, accept credit card payments without a surcharge, have lessening deductibles when no claims presented, pay the veterinarians exam fee and more. The claims process is "faster than my ex"...insurance company that is! I transferred coverage of all of my dogs from another bogusly high rated insurer that doesnt pay the vets visit or ER fee and outsources to the Phillipines.. LOOK, GREAT COMPANY, GREAT PEOPLE, AND A WARM EMBRACE AS OPPOSED TO A COLD SHOULDER!
Insurer: Embrace
By: Davis
Simple Claim and Reimbursement
Our dog has environmental allergies and needs daily medication and annual lab tests. Her vet visits can get quite expensive each year and her daily medication really starts to add up. We are extremely thankful that we have Healthy paws. Healthy paws has a very simple claim submission form and reimbursement. We have not had any problems getting our dog's medications and lab tests reimbursed. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Allison
We've had Healthy Paws for 6+ years now…
We've had Healthy Paws for 6+ years now and they've exceeded our expectations for covering our two miniature dachshunds, Frieda & Dori. The claims process is very convenient using their online process. I chose them after researching several companies preferring their annual deductible, no claim caps and excellent reputation. They've covered Dori's surgery to remove a mass in her abdomen, ultrasounds to monitor the surgical site and a bladder lesion we inadvertently discovered (likely Transitional Cell Carcinoma that we successfully treated holistically - gone now) and acupuncture treatments. More recently, Frieda had a gall bladder mucocele (clogged) and pancreatitis that required emergency veterinary care. The surgery was successful and Frieda is happy at home now after a week in the emergency hospital. Healthy Paws was great and covered the expenses (90% in our case after exam co-pays). It gave us confidence to know we could focus on Frieda’s health and have Healthy Paws on board to help her and us through this crisis.
Insurer: Healthy Paws
By: Jim
Great Service/Great Coverage
I am a veterinary technician and I always recommend pet insurance to my clients with new puppies or kittens. I have dealt with numerous pet insurance companies through work and have never come across nicer representatives or support staff than PetPartners. I recommend PetPartners to my clients whenever they ask for recommendations. I am lucky that my two cats are healthy and that I work for an amazing veterinarian who gives staff discounts but I feel better knowing my pets are covered if anything drastic happens and I have to take them to emergency where I may not be so lucky with pricing. I always tell my clients that insurance is all based on what you want or need from it and who much you are willing to pay per month or per year. The coverage my cats are getting is definitely worth the cost.
Insurer: PetPartners
By: Heather