154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 13, 2020

Embrace has been very helpful...an awesome pet insurance!

Of the choices for pet insurance, they have been very helpful and understanding in all situations! I highly recommend them!

Insurer: Embrace

By: Nancy

Useful
August 13, 2020

A company that truly cares about the health of your pet!

I had never owned a dog before, but 5 years ago I decided to adopt, NORI, a dog from my local shelter. A friend suggested that I get pet insurance and recommended Healthy Paws. It was the best decision I could have made! In June 2020, I noticed a cancerous tumor growing on Nori's left nipple. It was a sarcoma so we decided to perform surgery to remove it immediately. Because of the aggressive nature of NORI's cancer, it was recommended that we see an oncologist after surgery. NORI is doing well, but she sees the doctor for blood work once a week and has chemotherapy treatments every 3 weeks. As you can imagine, the vet bills would have piled up if I was not insured by Healthy Paws. They have a convenient mobile app that allows me to take a snapshot of Nori's bills and immediately submit the claim. Within a week, her claim is reviewed and a reimbursement payment of up to 90% of the cost is direct deposited to my bank account. The financial support has been wonderfully reassuring and gives me peace of mind so that I can focus of taking care of my beloved NORI. In addition, the customer service is exceptional. Not only do they make certain that I receive my reimbursements quickly and efficiently, but they also contact me regularly to see how NORI is doing. The emotional support I have received from Healthy Paws was unexpected but SO greatly appreciated. This is a company that really loves and cares about the well-being of animals. Pets are a special part of our family. They deserve the best. Healthy Paws will give you the best service and quality of care.

Insurer: Healthy Paws

By: Jan

Useful
August 13, 2020

This as been an excellent investment in…

This as been an excellent investment in our dogs future and well-being. All insurance companies have their reason for "D/Q'ing a submission and mostly for a good reason So far, most of opur claims have met met with a fair reimbursement. Excellent services.

Insurer: Pets Best

By: Dennis

Verified August 13, 2020

Quick and easy!

Quick, easy and relatively inexpensive way to provide peace of mind for you and your pups!

Insurer: Spot

By: joseph smith

August 13, 2020

If I could give a 0 I would

my claim was denied because they kept saying the vet did not get them information, which was a lie because I was copied in on the emails. The wait time to talk with someone is over an hour! Noone ever gets back with you. The "live chat" feature never works. If you leave a message noone ever gets back with you.

Insurer: Pets Best

By: Crystal

Useful
August 13, 2020

Terrible Claims Processing

Do not buy this pet insurance. Until last week, I had 2 English Mastiffs insured by Pest Best insurance. I have been insured by them for over 5 years. I chose them because of all of the great review and their ease of filing claims. In the first 3 years of being insured, I never had a claim. When I finally had a couple claims, their claims processing time was a week or two from beginning to end. Now, it takes 3-4 weeks. In addition, they "lose" documentation that has already been submitted online. Last week, my 3 year old mastiff was diagnosed with hermangiosarcoma, a tumor on his heart. It ruptured and we lost him in 24 hours from the diagnosis. As if it's not hard enough losing a pet, dealing with Pets Best's claim service has been horrible. No one answers the phone or the live chat. I submitted receipts for payment, then detailed receipts of services. A week later, I am being asked for the original receipts of payment...and it starts the process over. Save yourself the trouble and chose another insurance company.

Insurer: Pets Best

By: Collin

Useful
August 13, 2020

Pet's best insurance was literally a…life saver

Pet's best insurance was literally a life saver for our 13 year old coton de tulear. She had to have emergency gall bladder surgery and altogether it cost over $21,000. The claim did take almost 39 days to process but due to the high dollar cost, it took them longer to review. But they came through and reimbursed us 80% according to our policy. Don't know what we would have done without the insurance with Pet's Best.

Insurer: Pets Best

By: Samuel

Verified August 13, 2020

I was pleased with the process getting…

I was pleased with the process getting the insurance quote except that it appears you do not take into account weight. That makes me wonder why? I don't understand why I'm paying as much for insurance for my little 6 lb might as someone with a massive Newfoundland. Other than that things are great we're all registered for pet insurance and it appears that it will be helpful

Insurer: Spot

By: Ms Susan Prock

Verified August 13, 2020

Excellent! Very highly recommend!!!

My dog has been seeing a dermatologist for months and it get very expensive. Trupanion has covered 90% of each bill I submit. It’s easy and the response time is quick. Very very highly recommend this insurance!

Insurer: Trupanion

By: Lisa

Useful
Verified August 13, 2020

Great insurance

Very convenient and has great customer service

Insurer: Spot

By: Megan

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