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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service rep was friendly and professional.
Customer service rep was friendly and professional. She happily answered all my questions. I’m amazed at how fast and simple the claim filing process is and really appreciate that Trupanion is a local company.
Insurer: Trupanion
By: Danne
Dan was so kind and helpful.
Dan was so kind and helpful. I've never had pet insurance with another carrier, because my research showed that Trupanion was the best!
Insurer: Trupanion
By: Felicia
Down to earth and friendly on the phone No sales pitch and explained everything to me perfectly
Down to earth and friendly on the phone No sales pitch and explained everything to me perfectly
Insurer: Trupanion
By: Mike
Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH.
Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH. I’m very disappointed and angry with Trupanion after being a great paying client for years and years. Shame on Trupanion for treating me this way. Call me for more info: Susan Kramer, 323-633-2198, policy TU000039632.
Insurer: Trupanion
By: Susan
Every contact I’ve had with Trupanion Reps has been wonderful!
Every contact I’ve had with Trupanion Reps has been wonderful!! Everyone is very helpful and polite, which I really appreciate when contacting customer services for any company!! In addition, we think Trupanion offers the most comprehensive coverage around and monthly premiums are reasonable considering the coverage! Thank you so much!??
Insurer: Trupanion
By: Sara
Everyone is always so courteous and helpful
Everyone is always so courteous and helpful
Insurer: Trupanion
By: Donna
Excellently kind and informative!
Excellently kind and informative!
Insurer: Trupanion
By: PATRICE